20 Reviews
Traveller Rating
-
Excellent3
-
Very Good7
-
Good8
-
Average2
-
Poor0
Review Overview
-
Cleanliness
-
Entertainment
-
Food
-
Service
-
Location
You do not pay for meals/drinks when you order them in the hotel, you have to pay in reception when ever you like, but do this daily as we were seriously overcharged twice in a week, for drinks/food we did not have.
The hotel excepted this and all was OK, but hassle for us.
The rooms are very noisy, right on a main road and loud bars close by, if the temperature hadn't knocked us out we would never have slept at all.
Not good value for money overall.
Travel operator: Thomas Cook
If it were not for the noise then the apartments were huge, clean and in a decent location for the beach and restaurants. I am complaining bitterly to Thomas cook about being completely missold these apartments as suitable for a family holiday. If everyone in the family is deaf then maybe but otherwise its a no go. Please be warned.
Travel operator: Thomas cook
Travel operator: none
The rooms were very clean and spacious, cleaned daily including clean towels and bedding. The maids were really trust worthy.
We had most of our meals in the hotel as the food was the best there from our experience, they were good quality and value.
The hotel was good location for the beach, shops and bars maybe a little loud for those who prefer an early night or light sleepers but for us this was no problem at all.
The staff were fantastic, so friendly and helpful nothing was too much trouble and they were very entertaining in themselves.
We had a Turkish night during our stay which was very good as was the Turkish bbq.
I would visit this hotel again without a doubt.
Travel operator: thomas cook
Travel operator: thomas cook
The pool was fine, although very crowded with screaming children and not easy to find a sunbed, however there is a quiter pool across a little road which we discovered on our last day. Didn't bother us too much however, as plenty to do outwith the apartments. If we intended to stay around the complex we might as well have gone to Butlins.
The location was awful unfortunatley. I think Thomas Cook misrepresented the location as we thought it would be nearer the old town of Side which is beautiful. We were slap bang in the middle of club land (Kumkoy). Loud thumping music all night, no escape and reps staying above and below us so noise early morning also.
Hotel staff wonderful. So friendly and happy and funny and attentive.
Entertainment not up our street. Prefer authentic entertainment rather than karaoke.
We would definitley visit these apartments again if they were in a different location within Side.
Travel operator: thomas cook
We stayed for a day and night with friends who were staying at Mellisa Gardens and the atmosphere was a million times better than the hotel we had in Alanya.
Travel operator: Unknown
To get to this room you climbed a twisted staircase 62 steps in total one way, and at our middle 50s it was very tiring. Once you enter this apartment that is huge in size like a flat - great! The first thing that hits you is the heat no air con?? I asked reception, my reply to this was "Yes sir
Travel operator: Thomas Cook
The first thing you notice about the apartments is the size, they are enormous! Both the 1 bedroom and in particular the 2 bedroom apartments have all the living space you would ever want with balconies to match. Our 1 bedroom flat had a sparsely furnished living roomm come second bedroom but the main bedroom itself had plenty of both drawer and wardrobe space.
Maid service was daily and efficient, towels and linen changed regularly. Hygiene and general cleanliness were of a very high standard as they were kept spotless throughout the holiday.
Food in the complex was ok but no better than that, we found the portions to be considerably smaller than that given outside the apartments. Prices were also reasonable for both food and drink but certainly more expensive than in previous years.
The staff were overall brilliant, particularly the head waiter who insured that you received every assistance where necessary. Our only complaint was that from the moment we arrived (around midnight!) although welcomed with half price drinks, we were immediately asked if we would be attending the
Travel operator: Thomas Cook
Travel operator: All Sorts
Ask a Question
Got a question? Ask our community of over 1.5 million users.