102 Reviews
Traveller Rating
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Excellent39
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Very Good41
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Good13
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Average9
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: first choice
The apartment was quite big enough and we were all really impressed by the size of the shower, the maids however need to learn their jobs properly as most of the time they would come in and make the beds but then leave a dirty towel on the pillow, countless times they seemed to have forgotten to mop anywhere in the apartment and on one occasion I actually saw them in another apartment that was occupied and believe it or not they were trying on the occupants clothes.
The waiters work very hard and are always up-beat. Our turkish bath which was done by Jon was great and Mhemet was very nice to.
The food in the hotel was good and quite reasonable in price. The entertainment was ok but a little repetetive, I mean my family and I enjoyed the street dancers but hey they were there on most of the major entertaiment nights and the belly dancer was chronic, insisting that men tip her even if they had been unhappy and didn't think that her act had been worth it, a couple of the male guests whilst we were there walked out in disgust after being shamed by hotel staff into putting
Travel operator: holidays4u
Travel operator: Balkan Tours
The hotel is spotlessly clean everywhere. Rooms are cleaned daily and all the public areas are kept very clean.
The staff are very helpful even when we arrived at 4.30am. They were friendly and courteous all the time we were there.
They work very long hours yet they are always smiling and happy to serve you.
The entertainment isn't to good. The only thing we considered worth the money was the 'Best of Esra' night. The food was plentiful (40 different mezes to choose from, kebab with chips, rice and salad and several puddings) and the entertainment was a little better than usual.
The rest of the week it was either Karaoke, kids disco or cinema night. The barbecue night wasn't worth it really, food not as plentiful and entertainment dire! The food at the hotel is good.
We ate a full English breakfast there every day and really enjoyed it. At
Travel operator: Thomson
The apartments was cleaned everyday Towels & beds change every 3 or 4 days.
The staff were always on the go they never seemed to sleep.
There was a Turkish night which we didn't go to. Had drinks on balcony & watched the entertainment from there & to be honest glad we didn't pay to go. The belly dancer was not very good I could have done better & I am 47. The waiters danced a lot also but they seemed to do the same moves to different records.
One day a week there was an offer of a
Travel operator: Holidays 4 U
As soon as we arrived the staff remembered us from last year, They went out there way to make sure we enjoyed our stay and had a great time.
All the staff couldnt do enough for us especially, Simon, Ali, Moses(manager), Chris, reception staff, everyone was always making sure we were taken care of. We have kept in touch with the staff from last year and were very happy to see us again this year but sad to see us leave again.
We are definitely going back again and again.. Anyone who goes to this hotel is sure to get what they require. FANTASTIC!
Travel operator: Thomson
would recommend to anybody.
staff really helpful and always on hand to help in any way
hosts moses and tanya were very friendly and will move heaven and earth to assist you in any way
Travel operator: exel
Main town was 10 min walk past the fairground and along sea front. Staff are excellent nothing is too much trouble.
Cant comment on entertainment we went out every night.
Our 9 yr old daughter loved the water slides.
Overall a great hotel
Travel operator: goldtrail
Travel operator: first choice
The breakfasts were very nice, I did try a barbecue night (didn't think much of the food that night).
The apartments are approx 10 Min's from the town.
We found the staff very friendly, and helpful.
I found the entertainment not very good. But the dancing off the bar staff was much better than the booked entertainment.
The Esra has two swimming pools, one with slides. The down fall of the Esra is not enough sun beds.
We would go back to the Esra, and do recommend these apartments. We stayed in the middle block, top floor. We had a brilliant view, and the rooms had lots of space.
(The Esra is not the Hilton, but it is nice).
Travel operator: Thomas cook
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