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16 years 7 months ago
The hotel is very impressive in terms of the design, amazing view and cleanliness. However, there were several key issues that let it down; food, staff and pools.
The food was very repetitive especially at lunch and dinner. Always grilled meat/pasta and salad. It tasted good initially but we were so fed up of it by the end of the week!
The staff were particularly unhelpful and rude in some cases, especially when trying to find out which drinks were actually free.
The indoor and outdoor pools were also freezing!Despite their claims they are heated. I wouldn't visit the hotel again as I wouldn't go to the resort again.
The food was very repetitive especially at lunch and dinner. Always grilled meat/pasta and salad. It tasted good initially but we were so fed up of it by the end of the week!
The staff were particularly unhelpful and rude in some cases, especially when trying to find out which drinks were actually free.
The indoor and outdoor pools were also freezing!Despite their claims they are heated. I wouldn't visit the hotel again as I wouldn't go to the resort again.
Travel operator: thomas cook
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