30 Reviews
Traveller Rating
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Excellent13
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Very Good5
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Good8
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Average3
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: sunworld
Travel operator: sun world
I would like to thank the staff of the Palmin for another great holiday. See you all in September. x x
Travel operator: Sunworld
Travel operator: Sunworld
You are constantly watched to see if you leave the hotel at meal times and there is the implicit prospect/threat of a "bag search" on your return with an unctious sign outside the front door forbidding you from bringing anything into the hotel - under the guise of International Hotel Law. What the hell is that ?
The aloof, arrogant, abrasive, obnoxious and rude Manager issues a customer feedback questionnaire (without identifying himself by name to the plebs visiting from his Irish Homeland) at the end of your stay asking for comments.
But from his general demeanour and style of management, one suspects he uses the results as loo paper.
This is not a hotel with an Irish C
Travel operator: Sunworld
Recommended to anyone seriously looking for a classy and comfortable resort hotel.
It is located slightly outside the town (1-2 Km) but with panaoramic views of the surrounding hills and town and the local mosque (whose minorets light up blue at night); it is impossible to fault. Especially seeing as the dolmus gets you anywhere for couple of cent and Ladies Beach is but a five minute walk.
The continued standards of the rooms, the cleanliness, the food and the friendliness and efficiency of the staff and the quality of all the facilities are an absolute credit to those responsible.
The Dolmus (cheap shared taxi) stops outside the hotel every 5 minutes for those who can bear to leave the hotel for some souvenir shopping or the "charms" of bar street - where the hotel owners reputedly own the best bar in town.
As we were there very early in the Season, it would be most unfair to judge the performance of the entertainment team as being representative of what it will be like later in the season. But they seemed a really friendly and lively crew and will probably provide lots of laughs when the resort gets busy during the hot summer ahead
The quality of food in this hotel continues to amaze with fine authentic tasting Chinese and Mexican menus now added to the already huge choice available previously. One would not suffer at all - financially or otherwise - if one were to eat in the Palmin every night!!
This hotel in my opinion is presently the best on offer to the Irish Customer through Sunworld
Travel operator: Sunworld
Travel operator: falcon
And as for the Manager Ronan well I have never met anyone so stuck up in all my life he loves himself.
And as for this rule of not bringing any food or drinks into the hotel well then lower your prices there crazy.
They also hate it when you go out and eat well
Travel operator: sunworld
The management - particularily the diminutive but monstrously bad-mannered Ronan - have public relations policies more akin to Colditz than to a hotel seeking custom.
The constant pressure of staff beleaguring you to buy tickets or taking offense because you do not spend all your money in the hotel is tiring. The signs forbidding you to do this that and the other are apalling.
You are not allowed to have friends from other hotels visit you and beware of trying to meet proprietors/staff of other businesses. They will not gain entry. Also do not even try to bring a bottle of water purchased elsewhere through their grand doors
Some dubious International Hotel Law and Greed is at the root of their guest policies and is losing them business particularily in food and drink where their profits are made. But they seem to be too thick to realise this.
Most customers do not have enough goodwill now to eat or drink in the hotel and bale out in the evening to enjoy life on the outside.
Use the hotel as an extremely comfortable and well facilitated base to visit the lovely varied restaurants on Ladies Beach and in the town. The Dolmus stops right outside and the Sunworld Rep is always available - though she does not dare challenge the management on their policies.
If you are extremely sensitive to bad marketing - stay away from the Palmin. Otherwise, do like us and use their facilities without pangs of conscience.
Travel operator: Sunworld
Travel operator: sunworld
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