83 Reviews
Traveller Rating
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Excellent33
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Very Good26
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Good17
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 2 months ago
This is quite simply the best hoiday we have ever had.
In main this was down to the superb animation team. On leaving the hotel to return home I felt I was leaving my best friends behind. Not one of us left with dry eyes.
The food is okay, not brilliant but we have all put on weight so it can't be that bad.
The service was fabulous and so were the hotel staff who, although a little reserved at first, were opening up by the beginning of our second week.
We are now booking for next year.
In main this was down to the superb animation team. On leaving the hotel to return home I felt I was leaving my best friends behind. Not one of us left with dry eyes.
The food is okay, not brilliant but we have all put on weight so it can't be that bad.
The service was fabulous and so were the hotel staff who, although a little reserved at first, were opening up by the beginning of our second week.
We are now booking for next year.
Travel operator: First Choice
Recommended
18 years 2 months ago
Right were do I start with the food.
Well it was bad the evening meals were awful apart from the grilled mushrooms.The daytime snacks ok but the same day in day out,but you wouldn't starve. A few times we went to town for some decent food.
Hotel cleanliness was good if you stayed in the reception area they were always hoovering till the early hours of the morning.The rooms were dirty the tiles in the bathroom had not been cleaned from the people before us it is need of update.
Hotel location was lovely sea views all round.
Hotel staff were great specially osman an sircan and the girls who did the coffee area they work long hours for little money. Sometimes they could not speak to you because of the bosses watching them.The bosses need to lighten up.
The animation team were fantastic always made time for you they also work long hours for little money.Leo, muzzy, diesel, cocoa, suzie, metty you could not fault any of them they are the people that make that hotel if it was not for them the hotel would be worse than what it is.
I would go back to see the animation team and some of the staff but for the food and cleanliness then no I wouldn't.
Well it was bad the evening meals were awful apart from the grilled mushrooms.The daytime snacks ok but the same day in day out,but you wouldn't starve. A few times we went to town for some decent food.
Hotel cleanliness was good if you stayed in the reception area they were always hoovering till the early hours of the morning.The rooms were dirty the tiles in the bathroom had not been cleaned from the people before us it is need of update.
Hotel location was lovely sea views all round.
Hotel staff were great specially osman an sircan and the girls who did the coffee area they work long hours for little money. Sometimes they could not speak to you because of the bosses watching them.The bosses need to lighten up.
The animation team were fantastic always made time for you they also work long hours for little money.Leo, muzzy, diesel, cocoa, suzie, metty you could not fault any of them they are the people that make that hotel if it was not for them the hotel would be worse than what it is.
I would go back to see the animation team and some of the staff but for the food and cleanliness then no I wouldn't.
Travel operator: jmc
Recommended
18 years 2 months ago
Arrived 6.45am at this hotel made very welcome as soon as we got off coach by reception, rooms are very spacious, food was brilliant never went hungry. snack bars were the best we have ever had eg chicken sandwiches, pizza, burgers, chips, sausages sandwhich, toasties and many more. On the other Turkish snack bar you had kebabs which were very tasty all served with salad.
The entertainment was brill loads of activities during the day, the night time entertainment was done by the the activities staff who done an excellent job, hilarious comedy shows and serious stuff was done very well by Muzzy, Diesel, Daniel, Koco, Susie, Tanya, Leo, Joshua and the rest of the crew thanks geezas for 2 weeks of great fun. great family hotel.
The entertainment was brill loads of activities during the day, the night time entertainment was done by the the activities staff who done an excellent job, hilarious comedy shows and serious stuff was done very well by Muzzy, Diesel, Daniel, Koco, Susie, Tanya, Leo, Joshua and the rest of the crew thanks geezas for 2 weeks of great fun. great family hotel.
Travel operator: thomas cook
Recommended
18 years 3 months ago
We all just got back from tusan this morning and we loved every minute of it.
Animation team are great! Diesel, Muzzy, Daniel, Mettin and all the other are fab!
It was my first time there but my boyfriends 2nd and I am definitely going back again.
Anyway definitely going back next year and I can
Animation team are great! Diesel, Muzzy, Daniel, Mettin and all the other are fab!
It was my first time there but my boyfriends 2nd and I am definitely going back again.
Anyway definitely going back next year and I can
Travel operator: JMC
Recommended
18 years 3 months ago
The food in the hotel was very disappointing as there was not much on offer in the restaurant.
There was too many queues at the bars as there was only one bar open after 5 o clock which then shut at 11 o clock.
The animation team in the hotel were brilliant and very helpful especially Daniel and muzzy who always got everyone joining in all the activities and were always joking around with the children.
Overall I think that the hotel itself was brilliant the only downside was the food in the restaurant.
There was too many queues at the bars as there was only one bar open after 5 o clock which then shut at 11 o clock.
The animation team in the hotel were brilliant and very helpful especially Daniel and muzzy who always got everyone joining in all the activities and were always joking around with the children.
Overall I think that the hotel itself was brilliant the only downside was the food in the restaurant.
Travel operator: First choice
18 years 3 months ago
We arrived to find ourselves on the 1st floor with a sea view. All we could see was a brick wall ! After speaking to the rudest receptionist we moved to the 4th floor.
Rooms were clean but very old & tired. Hotel in need of modernisation
Food was very much the same, we struggled to find anything looking appealing.
Reception staff were rude and unhelpful.
It was a nightmare getting a drink, with often 1 or 2 staff, trying to serve 50 guests.
Entertainment was quite good but nothing much happening.
You could not get a sunbed near the pool unless you got up before 7 o'clock
We left this hotel after 3 days, we found far too many guests for the size of the hotel. We changed to the Aqua Fantasy Hotel, best decision we could have made.
Rooms were clean but very old & tired. Hotel in need of modernisation
Food was very much the same, we struggled to find anything looking appealing.
Reception staff were rude and unhelpful.
It was a nightmare getting a drink, with often 1 or 2 staff, trying to serve 50 guests.
Entertainment was quite good but nothing much happening.
You could not get a sunbed near the pool unless you got up before 7 o'clock
We left this hotel after 3 days, we found far too many guests for the size of the hotel. We changed to the Aqua Fantasy Hotel, best decision we could have made.
Travel operator: First Choice
18 years 3 months ago
The hotel is situated right on the beach,excellant views,first impressions were very good, but as soon as we checked in we found that our party had been split up (which was rectified after a bit of a moan).
The rooms were quite big but need modernising,furniture desperatley needs replacing throughout the hotel. The main restaurant could get very busy,with people wandering about looking for tables,cutlery,plates or glasses, the food (which was a bit repetative)ran out very quickly and wasnt replaced very efficiently, you had to queue for fried eggs, pancakes & omelettes, (watch out for the queue jumpers).
We were there in August, the hotel was heaving with guests which the hotel just wasnt catering for them. You have to set the alarm for 5.30am to get a sunbed, there are not enough lumpy cushioned chairs to sit on around the main evening bar area, we had to sit in our best clothes on the sunbeds in the evenings(the only time you could guarantee getting a bed).
The main bar shut at 11pm prompt every night, even if you had been queuing for 10mins or more to get a drink! There arent enough water butts around the hotel.
The animation team work very, very hard entertaining everyone all day & night. Too many chiefs, not enough Indians! that was our impression of this hotel.
The manegement did admit to our rep that they couldnt cope with the amount of guests! The staff were too frightened to get too close to guests in case the bosses caught them!
Definitley would not return to this hotel!!!
The rooms were quite big but need modernising,furniture desperatley needs replacing throughout the hotel. The main restaurant could get very busy,with people wandering about looking for tables,cutlery,plates or glasses, the food (which was a bit repetative)ran out very quickly and wasnt replaced very efficiently, you had to queue for fried eggs, pancakes & omelettes, (watch out for the queue jumpers).
We were there in August, the hotel was heaving with guests which the hotel just wasnt catering for them. You have to set the alarm for 5.30am to get a sunbed, there are not enough lumpy cushioned chairs to sit on around the main evening bar area, we had to sit in our best clothes on the sunbeds in the evenings(the only time you could guarantee getting a bed).
The main bar shut at 11pm prompt every night, even if you had been queuing for 10mins or more to get a drink! There arent enough water butts around the hotel.
The animation team work very, very hard entertaining everyone all day & night. Too many chiefs, not enough Indians! that was our impression of this hotel.
The manegement did admit to our rep that they couldnt cope with the amount of guests! The staff were too frightened to get too close to guests in case the bosses caught them!
Definitley would not return to this hotel!!!
Travel operator: First Choice
18 years 3 months ago
I will start with the positive aspects of the holiday. When we arrived at the hotel check in was quick and cases were taken to our room, we arrived about 22.45.
We went to room which was not too bad but dimly lit, we freshened up and went downstairs for drink, eventually we worked our way to main outside bar but by this time it was closed.
The teenagers went to disco and we went in search of food, but none to be had. The good aspects of the hotel and Turkey were, excellent weather, hotel in good position on beach with beautiful views.
Now the bad news, the food in my opinion was SLOP, there was liver, chicken, goulash ( stew without veggies) turkey, various salads, potatoes, some fried fish, some boiled fish. I was disgusted at the food and paid
We went to room which was not too bad but dimly lit, we freshened up and went downstairs for drink, eventually we worked our way to main outside bar but by this time it was closed.
The teenagers went to disco and we went in search of food, but none to be had. The good aspects of the hotel and Turkey were, excellent weather, hotel in good position on beach with beautiful views.
Now the bad news, the food in my opinion was SLOP, there was liver, chicken, goulash ( stew without veggies) turkey, various salads, potatoes, some fried fish, some boiled fish. I was disgusted at the food and paid
Travel operator: JMC
18 years 3 months ago
I am a teenager, I hated this holiday. Met lots of people who had been there before but said hotel had gone down hill. I went to town a lot to eat decent food. Hotel food was disgusting. I could not wait to go home.
Travel operator: JMC
18 years 4 months ago
Arrived home from 2weeks at the Tusan on the 24th. The hotel is set in a lovely location with beautiful views. On arrival our check in was quick and efficient, we had requested rooms with a sea view which we didn't get but were moved with no problems the following morning. Rooms were very clean as was the whole hotel. Pool was great and well looked after by the pool-man. Meals during the day were good however the evening meal seemed more geared up to non British guests but we always found something to eat! Hi to Coco, Muzzy, Serkan, Emmy, Suzie, Metin and all the others in the animation team who made our holiday great fun - you are a great bunch, hardworking and always smiling. Our only complaint with the hotel is the Tom system used for the all inclusive, these are Velcro bands which must be handed over when you eat or drink anything. You are only given 2 per family which was hopeless for 4 people in such a large resort.
Travel operator: First Choice
Recommended
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