83 Reviews
Traveller Rating
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Excellent33
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Very Good26
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Good17
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 5 months ago
We have just got back from the Tusan.
When we arrived it had been a really long day the reception staff were waiting and the porters took your cases to your room which was nice.
The room were very nice with safety deposit box which were free, a mini bar which you had to pay for and tv but not many English channels.
The food was nice with lots of different thing to choose from BUT the breakfast was rubbish. My husband went down most days but me and the children only went twice, the snack bar opened at 11am so they went there.
The staff were very nice always cleaning the ashtrays and taking your empty glasses. The only problem was they only had 1 barman working at the busy times so it would take a while to get a drink, and they didn't seem to rush serving the children. My son was waiting about 15 mins and only got served because we went up there.
The entertainment was rubbish there was no bar in there and you had to sit on concrete as there weren't enough cushions to go round.
Watch out at meal times as there were alot of foreigners there and they would just push in front.
When we arrived it had been a really long day the reception staff were waiting and the porters took your cases to your room which was nice.
The room were very nice with safety deposit box which were free, a mini bar which you had to pay for and tv but not many English channels.
The food was nice with lots of different thing to choose from BUT the breakfast was rubbish. My husband went down most days but me and the children only went twice, the snack bar opened at 11am so they went there.
The staff were very nice always cleaning the ashtrays and taking your empty glasses. The only problem was they only had 1 barman working at the busy times so it would take a while to get a drink, and they didn't seem to rush serving the children. My son was waiting about 15 mins and only got served because we went up there.
The entertainment was rubbish there was no bar in there and you had to sit on concrete as there weren't enough cushions to go round.
Watch out at meal times as there were alot of foreigners there and they would just push in front.
Travel operator: First Choice
Recommended
19 years 6 months ago
2 adults and 2 children aged 8 & 5.
Our first visit to Turkey and it was brilliant, only been back 3 days and ive booked up again for next year.
The hotel is very nice and kept very very clean at all times. Our room was very comfortable with air conditioning and with an excellent seaview(so request one). Daily the rooms are cleaned and clean towels provided by the maids.
We went on an all inclusive basis (1st time) and this prooved great value for money. Daytime consisted of snacks ie pizza, burgers, sandwiches and chips all very nice. Evening meals was buffet style with a range of foods for all and though repeditive at times they were very nice. Soft drinks and alcohol is served through til 2am.
In my opinion the location is excellent especially if you want away from the busy town centre, the hotel is about 10-15 mins drive on frequently passing buses (cost app 60p).
At all times I found the staff excellent, very polite and most spoke really good english.
Without a doubt the highlight of our holiday was the entertainment provided and the individuals (animation team) providing it. They provided a wide range of activities during the daytime and in the evening provided shows/competitions. Head of the entertainment was a very nice man called Koray whom always made sure that all guests were happy with the shows he and his team provided. Entertainment catered for all ages and they operate a no hassle policy( if you don't want to join in you don't have to).
Like I said at the start I immediately re-booked I've only got 350 days until I go again.
Our first visit to Turkey and it was brilliant, only been back 3 days and ive booked up again for next year.
The hotel is very nice and kept very very clean at all times. Our room was very comfortable with air conditioning and with an excellent seaview(so request one). Daily the rooms are cleaned and clean towels provided by the maids.
We went on an all inclusive basis (1st time) and this prooved great value for money. Daytime consisted of snacks ie pizza, burgers, sandwiches and chips all very nice. Evening meals was buffet style with a range of foods for all and though repeditive at times they were very nice. Soft drinks and alcohol is served through til 2am.
In my opinion the location is excellent especially if you want away from the busy town centre, the hotel is about 10-15 mins drive on frequently passing buses (cost app 60p).
At all times I found the staff excellent, very polite and most spoke really good english.
Without a doubt the highlight of our holiday was the entertainment provided and the individuals (animation team) providing it. They provided a wide range of activities during the daytime and in the evening provided shows/competitions. Head of the entertainment was a very nice man called Koray whom always made sure that all guests were happy with the shows he and his team provided. Entertainment catered for all ages and they operate a no hassle policy( if you don't want to join in you don't have to).
Like I said at the start I immediately re-booked I've only got 350 days until I go again.
Travel operator: First choice
Recommended
19 years 6 months ago
This was our first holiday in Turkey and were very glad we chose the Tusan. We had read alot of the reviews prior to going and were abit concerned about the food at the hotel. This however was unjustified as all the food was of a very high standard with plenty of choice.
On arrival at the hotel the greeting was very friendly and we even had our cases taken to our room which was bigger than expected. The hotel complex is huge and no matter where you go it is spotless. All the staff are very friendly no matter weither they are maids, waiters or bar staff.
The entertainment staff heade by Koray are absolutely fantastic and kept everybody entertained. If you didn't want to join in they didn't hassle you which was great. All of the entertainment team spent as much time as they could talking to the guests which makes you feel very welcome.
We can't praise the hotel or their staff high enough as they all do a magnificent job and work hard and very long hours. Our daughter Melissa was especially pleased to see Koray and Diesel just before we left and a big thank-you goes to Koray for seeing us off.
The hotel and staff made a big impression on us so much so we thet we are looking to go back next year if not later this year.
On arrival at the hotel the greeting was very friendly and we even had our cases taken to our room which was bigger than expected. The hotel complex is huge and no matter where you go it is spotless. All the staff are very friendly no matter weither they are maids, waiters or bar staff.
The entertainment staff heade by Koray are absolutely fantastic and kept everybody entertained. If you didn't want to join in they didn't hassle you which was great. All of the entertainment team spent as much time as they could talking to the guests which makes you feel very welcome.
We can't praise the hotel or their staff high enough as they all do a magnificent job and work hard and very long hours. Our daughter Melissa was especially pleased to see Koray and Diesel just before we left and a big thank-you goes to Koray for seeing us off.
The hotel and staff made a big impression on us so much so we thet we are looking to go back next year if not later this year.
Travel operator: First Choice
Recommended
19 years 6 months ago
We visited this hotel for the 2nd time in May this year, we had an amazing time.
Hotel very clean and extremely well mannered staff, all staff very friendly, treat them with respect, you'll get it back.
As we were there a 2nd year the staff recognised us and we were treated like VIP's.
The pool was good, I didn't really enjoy the food but them I'm a fussy eater, lived on chips and salad.
Animation team- Fantastic!!!! Diesel, Gizmo, Frosty and Kim you rock, we love ya!! They made our holiday and looked after us, we miss you guys!! Thank you for a fab holiday!!
Hotel very clean and extremely well mannered staff, all staff very friendly, treat them with respect, you'll get it back.
As we were there a 2nd year the staff recognised us and we were treated like VIP's.
The pool was good, I didn't really enjoy the food but them I'm a fussy eater, lived on chips and salad.
Animation team- Fantastic!!!! Diesel, Gizmo, Frosty and Kim you rock, we love ya!! They made our holiday and looked after us, we miss you guys!! Thank you for a fab holiday!!
Travel operator: JMC
Recommended
20 years 1 month ago
Hello,
My name is Lucy-Lu and my family and I have just returned from the best holiday we have been on.
There are four of us, two adults of 29 and children of 12 and 4.
When we first arrived it was 2 am but the staff were there ready to greet us and accomadate us to our room.
The room was absolutly mind-blowing along with the veiw. Excellent. It was cleaned everyday and the maids always respect your personal space.
The food was great, always things to aquire different taste buds, but trust me you have to be up to eating and trying new things.
Staff throughout our whole stay were fantastic , always made us feel as though we were safe and were friendly towards the children.
Location was great, and i would recommend going to any of the three water parks which are relitivly close to the hotel, and you can take a very cheap bus there if you wish.
Entertainment was great, and kids made loads of new friends, as did us adults.
Would deffinatly reccomend this hotel and Kusadasi was beautiful.
10 out of 10 and shall ddefinatly be returning soon!!!
My name is Lucy-Lu and my family and I have just returned from the best holiday we have been on.
There are four of us, two adults of 29 and children of 12 and 4.
When we first arrived it was 2 am but the staff were there ready to greet us and accomadate us to our room.
The room was absolutly mind-blowing along with the veiw. Excellent. It was cleaned everyday and the maids always respect your personal space.
The food was great, always things to aquire different taste buds, but trust me you have to be up to eating and trying new things.
Staff throughout our whole stay were fantastic , always made us feel as though we were safe and were friendly towards the children.
Location was great, and i would recommend going to any of the three water parks which are relitivly close to the hotel, and you can take a very cheap bus there if you wish.
Entertainment was great, and kids made loads of new friends, as did us adults.
Would deffinatly reccomend this hotel and Kusadasi was beautiful.
10 out of 10 and shall ddefinatly be returning soon!!!
Travel operator: First Choice
Recommended
20 years 2 months ago
The hotel was very good, all the staff were very friendly, and the food was always excellent. The only two things that were not good, was the animation tea, one of them was so arrogant. The second thing is that the sheets of our beds were not clean, everyday the same sheets.
Most of all we loved the Turkish Hammam, it was excellent, with off course the handsome masseurs. We want to go back immediately.
Most of all we loved the Turkish Hammam, it was excellent, with off course the handsome masseurs. We want to go back immediately.
Travel operator: Jetair
Recommended
20 years 2 months ago
The hotel was always clean and the rooms great a good view although balconys a bit small the food for the first 3 days ok but after that got cold food and tastless food the location is 6k from kusadasi and a bus or taxi ride to get out nowhere for a stroll after evening meal as road very dark most staff very friendly entertainment ok for 3 months of age and below fridge/mini bar in room not aloud to use it for own water only there stock 2million for water ?man comes to check at differant times and if you have anything in it they take it away overall a pleasant hotel but is used as a conferrance centre so can be very busy did here rumours that next year changing to seperate hotel and conferance centre thi was a last minute change 36 hors to our holiday and do wish i had stayed at home
Travel operator: thomas cook / jmc
20 years 2 months ago
We stayed all inclusive at tusan beach. The hotel was clean and tidy, with staff always on the go. Myself and my husband were confident that the children 13 and 15 were safe to go around the hotel day or night, as security was of a high standard.
All staff made themselves aware of the children making note of there parents and they showed sincere kindness towards them. Food was fine, but my children found main restaurant food un usual as it met the different cultures of those staying at the hotel (Russian, German, Dutch and English), but the burgers and pizza throughout the day eased hunger pains.
Hotel was located 5 mins from nearest town were you could jump on the dolmis for about 1.40 for 2 adults and 2 children. Hotel staff were lovely my kids made great friends hi to hayati, and to deniz. The animation team were fab what a laugh, speaking several different languages everyone happy.
Pool games were fun; sun lounges at top end of pool go pretty quick due to the never ending sunshine. Be out by 9am.
All bars accessible but main bar closed at 11pm, so we had to walk around to the other bar which was open for a further hour. Disco every night till 2am, can become annoying when going to bed early "please tell alpha- to change the record". We would go back to the hotel but in august as some of the fun stops September and no ice-cream for kids after august
All staff made themselves aware of the children making note of there parents and they showed sincere kindness towards them. Food was fine, but my children found main restaurant food un usual as it met the different cultures of those staying at the hotel (Russian, German, Dutch and English), but the burgers and pizza throughout the day eased hunger pains.
Hotel was located 5 mins from nearest town were you could jump on the dolmis for about 1.40 for 2 adults and 2 children. Hotel staff were lovely my kids made great friends hi to hayati, and to deniz. The animation team were fab what a laugh, speaking several different languages everyone happy.
Pool games were fun; sun lounges at top end of pool go pretty quick due to the never ending sunshine. Be out by 9am.
All bars accessible but main bar closed at 11pm, so we had to walk around to the other bar which was open for a further hour. Disco every night till 2am, can become annoying when going to bed early "please tell alpha- to change the record". We would go back to the hotel but in august as some of the fun stops September and no ice-cream for kids after august
Travel operator: jmc
Recommended
20 years 2 months ago
We stayed at the tusan beach resort hotel on an all inclusive basis. Being able to have food and drink at any time was a bonus for us as small children want to drink and eat at odd times.
The hotel was very clean and if you put your drink down it would be whisked away if it was almost empty. The food was ok. The pancakes in the morning especially and the pizzas during the day. The staff were very friendly and funny and I have never been anywhere before where they make such a fuss of the children making them feel special
The hotel was very clean and if you put your drink down it would be whisked away if it was almost empty. The food was ok. The pancakes in the morning especially and the pizzas during the day. The staff were very friendly and funny and I have never been anywhere before where they make such a fuss of the children making them feel special
Travel operator: first choice
Recommended
20 years 2 months ago
We visited Tusan beach for 2 weeks and returned yesterday, it was our best holiday by far and we had a great time.
The hotel is great the rooms spacious and good air conditionind, beds a bit hard tho, maid was lovely and always smiling!!
The hotel staff were great i work in the industry myself and they certanly met my high expectations, Gino was our Fave, with hyati a close second, they all made a real effort to mingle even tho it was the end of the season, The disco was good, but DJ sexy (alpha) could have done with some more up to date music.
overall we were so please we will be back next year, thank you.
The hotel is great the rooms spacious and good air conditionind, beds a bit hard tho, maid was lovely and always smiling!!
The hotel staff were great i work in the industry myself and they certanly met my high expectations, Gino was our Fave, with hyati a close second, they all made a real effort to mingle even tho it was the end of the season, The disco was good, but DJ sexy (alpha) could have done with some more up to date music.
overall we were so please we will be back next year, thank you.
Travel operator: JMC
Recommended
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