79 Reviews
Traveller Rating
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Excellent11
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Very Good23
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Good15
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Average26
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The Hotel itself could do with a little sprucing up but was clean on the whole. The staff were friendly and helpful, with smiles on thier faces most of the time we were there...despite the fact that Goldtrail went bust midweek...not the staffs fault, give them a break please, and were very hard working.
The food (over the road in the Resort block) was plentiful if a little repetative...if you want exclusively British food stay in Britain people. Salads, pastas, rice, veg, fish, chicken (mainly drumsticks) meatballs in various shapes and sauces, lovely fresh breads and cakes, custards and fruit for desert.
Being tee-total I cannot comment on the alcohol side of it but hey! go into your nearest town centre and get watered down drinks as well.
There was kids entertainment aplenty with music and games played most of the day round the main pool in the Resort block. The rooftop pool in the RELAX has seen better days but was ok with enough loungers.
Hotel in central area 5 minutes walk away from beach with an abundance of bars close by.
If I was to return to Icmeler I would consider this Hotel again as it was certainly value for money.
Travel operator: goldtrail
We found the hotel clean, But there were no plugs for the sinks or baths in the rooms. The food was ok as long as you realised you are in a foreign country and dont expect fish and chips, but I did have to complain or really I asked to speak to the catering manager and explained that they really should provide simple un/non spiced food for younger guests. I wish our stay had been longer to see if they took my advise on board. The location was very good. The hotel staff could have benefited from some customer service training, although they were doing their 'jobs'. The entertainment staff were pleasant but very inexperienced and seemed like young boys in off the street trying to entertain. If I went to this hotel again I would make sure there was suitable food for my grandchildren being served.
Travel operator: hotels4u
Travel operator: goldtrial
Travel operator: goldtrail
After much complaining we were eventually moved to the 4th floor which was a great improvement. Holiday progressed nicely from then on. The other hotels in the resort looked in much beter nick than ours and we definitely felt like the poor relations. We found the food good, although not much variety, and I think the drinks were definitely watered down. On the last day of holiday we were not due to leave until 10 p.m. We asked the day before if there would be any facilities were we could shower and change. We were told no. After making a bit of a fuss they said we could use the showers in the turkish bath downstairs. Big mistake. They were absolutely filthy. There was only one shower (head missing) so was more like a hose pipe. And then I noticed a frayed electrical wire running over the very wet floor to the washing machine. When we booked this holiday we were led to believe that it was a four star hotel. This was definitely not four star. I will visit Turkey again but next time I will be doing a lot of research into the standard of the hotels. Best day of holiday, boat trip. It is a must.
Travel operator: Holidays4u
Travel operator: Goldtrail
Travel operator: Goldtrail
Travel operator: hayes gold trail
the hotel staff were lovely especially the waiters and entertainment staff,always willing to help.
Travel operator: goldtrail
Travel operator: Goldtrail
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