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8 years 6 months ago
The rooms smell rancid. 1st rooms were both bad, stains on bed, bath had not been cleaned, sheets still dirty from the last guests. Stained and ripped carpets. Moved rooms not much improvement. 2 days in the maid changed the bed and sheets had excrement stains on bottom sheet and plastered in grey so latter the marks were clearly blood on top sheet. I reported this and asked them to change the sheets and when we came back later that day and all they had done is remade the bed with same dirty sheets. I called housekeeping supervisor he brought the maid with him who so called cleaned our room and she tried to say we had made the mess when had not even slept in the bed, disgusting. The pool is unsupervised which is supposed to close at 11pm but because security do not lock the gates people are in there till 2-3 am in the morning drinking with young kids in the pool. I also caught a woman in there at 1.15 am swimming with her dog and I made her get out, the hotel will now need to drain the pool and should bill the idiot woman whose attitude was “don't go in there if you don't like my dog in the pool”.
Would never stay in this hotel again if I was paid and believe me I'm not that picky as long as it's clean and tidy I don't mind but this hotel is bad. I cannot believe they have a 7 ft deep swimming with no life guard this would not be allowed in the UK. It certainly wouldn't be open till 11pm or 24hrs like this one is. The pool is never cleaned either, flies everywhere and someone will end up either seriously injured or drowning in this poorly if it is gated off and in the day people are taking their dogs in pool area where children are playing also. I'm a dog lover but would never put a child at risk in this way.
Selfish disgusting people
Would never stay in this hotel again if I was paid and believe me I'm not that picky as long as it's clean and tidy I don't mind but this hotel is bad. I cannot believe they have a 7 ft deep swimming with no life guard this would not be allowed in the UK. It certainly wouldn't be open till 11pm or 24hrs like this one is. The pool is never cleaned either, flies everywhere and someone will end up either seriously injured or drowning in this poorly if it is gated off and in the day people are taking their dogs in pool area where children are playing also. I'm a dog lover but would never put a child at risk in this way.
Selfish disgusting people
Travel operator: Virgin
Hotel tip: Don't stay here stay somewhere nicer
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