17 Reviews
Traveller Rating
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Excellent2
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Very Good9
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Good3
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Average3
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 1 month ago
We stayed here for 2 weeks in October 2005. I had stayed at the Holiday Inn a few years before and based on this we requested a room in the tower - some of the rooms in the motel section were very noisy and after a hard days slogging in the parks you need a good nights sleep!
The room was huge if a little dated with two queen sized beds, a 3-piece suite and table and chairs. It was cleaned every day and although the bathroom was a bit shabby, everything worked. The a/c was excellent.
We didn't eat at the hotel or use any of the facilities, but as I said I was a returning customer and Priority Club card member the Reception staff gave us a card for free breakfasts and local calls.
We used this hotel as a base and I wanted to rebook as I knew exactly what to expect, but considering the price I don't really feel it was worth the extra compared to some of the other hotels in the area.
I would class it as a lower star rating than the advertised rating. I would stay here again, but purely for the location and the fact that you can guarantee a quiet room in the tower.
The room was huge if a little dated with two queen sized beds, a 3-piece suite and table and chairs. It was cleaned every day and although the bathroom was a bit shabby, everything worked. The a/c was excellent.
We didn't eat at the hotel or use any of the facilities, but as I said I was a returning customer and Priority Club card member the Reception staff gave us a card for free breakfasts and local calls.
We used this hotel as a base and I wanted to rebook as I knew exactly what to expect, but considering the price I don't really feel it was worth the extra compared to some of the other hotels in the area.
I would class it as a lower star rating than the advertised rating. I would stay here again, but purely for the location and the fact that you can guarantee a quiet room in the tower.
Travel operator: Can't remember
Recommended
19 years 2 months ago
This was our first visit to this hotel, and we were pleasantly surprised. Our room was in the Tower, and was spacious (even for four girls) and cleaned every day.
The hotel run a free shuttle service to Disney, which we used all the time and found it to be excellent.
If you have a 5-park flexi ticket for the Universal/Sea World parks, you can use the free shuttle service also - as these parks are so close, we usually got taxi's back though.
We ate a few times in the hotel, and found it to be very good value for money and food very nice. On-site shop was handy too, just in case we ran out of beer etc.
The location is the hotel is fantastic, close by to shops, supermarkets, restaurants, coffee shops, bars - everything you need on holiday.
The pool area was very nice, although to be honest we didn't spend much time there.
I wouldn't have any hesitation in using this hotel again, or recommending it to friends.
The hotel run a free shuttle service to Disney, which we used all the time and found it to be excellent.
If you have a 5-park flexi ticket for the Universal/Sea World parks, you can use the free shuttle service also - as these parks are so close, we usually got taxi's back though.
We ate a few times in the hotel, and found it to be very good value for money and food very nice. On-site shop was handy too, just in case we ran out of beer etc.
The location is the hotel is fantastic, close by to shops, supermarkets, restaurants, coffee shops, bars - everything you need on holiday.
The pool area was very nice, although to be honest we didn't spend much time there.
I wouldn't have any hesitation in using this hotel again, or recommending it to friends.
Travel operator: Portland Travel
Recommended
19 years 3 months ago
Hotel is a motel, our room overlooked car park with walkway outside, people would sit outside and talk late at night and first thing in the morning.Rooms were cleaned ok but in general the hotel is a bit tacky and dated. Food was not great they advertise a deal of 'kids eat free' but there are restrictions.
Location is good close to everything,but very busy and commercilised not a relaxing environment at all. Hotel staff were friendly and helpful but seemed busy and overworked.Did not experience entertainment, bar area did not appear child friendly or very inviting.
Location is good close to everything,but very busy and commercilised not a relaxing environment at all. Hotel staff were friendly and helpful but seemed busy and overworked.Did not experience entertainment, bar area did not appear child friendly or very inviting.
Travel operator: first choice
19 years 5 months ago
Very dull, not what we expected at all. According to the brochure this is a flag ship hotel, it isnt.
It wasnt worth it, the rooms are cramped,no wardrobe space, damp and miserable.
It wasnt worth it, the rooms are cramped,no wardrobe space, damp and miserable.
Travel operator: virgin
19 years 6 months ago
Booked this hotel on the basis that it was four stars but don't be misled it certainly isn't.
Housekeeping was poor as didn't clean the rooms till late.
Didn't eat at the hotel so can't really comment, and didn't take part in any of the entertainment but scored them low as the kids pool is so small it's unusable.
Hotel is a bit shabby, but our room in the tower was great, big and recently renovated.
Best thing about the hotel is the location, which is the only reason we would think about staying here again, unless we found a better option. It has trolly stop and lynx outside hotel and close to Belz and Universal etc etc
Housekeeping was poor as didn't clean the rooms till late.
Didn't eat at the hotel so can't really comment, and didn't take part in any of the entertainment but scored them low as the kids pool is so small it's unusable.
Hotel is a bit shabby, but our room in the tower was great, big and recently renovated.
Best thing about the hotel is the location, which is the only reason we would think about staying here again, unless we found a better option. It has trolly stop and lynx outside hotel and close to Belz and Universal etc etc
Travel operator: Virgin
Recommended
19 years 7 months ago
We booked this hotel/motel mainly because I am the only member of our party that can drive and I did not want to on holiday.
The location was fantastic - 2mins walk from wet and wild, 20 max from Universal (we would walk there in the morning and get an orange taxi back 5 dollars max!). I ride trolley right outside for seaworld and free shuttles to Disney.
We had a room in the tower, they are huge with two big and comfy beds a good size table big TV with a Nintendo. The bathroom is a nice size but the shower head was too low down for my liking. The room was cleaned to a very high standard and there was no hint of a musty smell as mentioned in other reviews nor were we disturbed by noise from the i-drive or the freeway behind the hotel. Normally I am not too bothered about the state of rooms while on holiday as they are only to rest my head at night but after a busy day at the parks we liked to have a few hours relaxing with a beer (or two) before we went for a meal.
We only ever had breakfast in the hotel but I can tell you it was very nice and I am a very fussy person there were plenty of cereals and all the fare you would expect the service from the waiters were top notch as well. The bar was not to bad but we tended to go out at night so didn't use it much. there is a small games room for the kids but some of the machines were out of order.
All in all this hotel/motel is very good value for money and I would not hesitate to recommend it to anyone in fact we have just booked to go back in may 2007 can't wait.
The location was fantastic - 2mins walk from wet and wild, 20 max from Universal (we would walk there in the morning and get an orange taxi back 5 dollars max!). I ride trolley right outside for seaworld and free shuttles to Disney.
We had a room in the tower, they are huge with two big and comfy beds a good size table big TV with a Nintendo. The bathroom is a nice size but the shower head was too low down for my liking. The room was cleaned to a very high standard and there was no hint of a musty smell as mentioned in other reviews nor were we disturbed by noise from the i-drive or the freeway behind the hotel. Normally I am not too bothered about the state of rooms while on holiday as they are only to rest my head at night but after a busy day at the parks we liked to have a few hours relaxing with a beer (or two) before we went for a meal.
We only ever had breakfast in the hotel but I can tell you it was very nice and I am a very fussy person there were plenty of cereals and all the fare you would expect the service from the waiters were top notch as well. The bar was not to bad but we tended to go out at night so didn't use it much. there is a small games room for the kids but some of the machines were out of order.
All in all this hotel/motel is very good value for money and I would not hesitate to recommend it to anyone in fact we have just booked to go back in may 2007 can't wait.
Travel operator: virgin
Recommended
20 years 6 months ago
Where can I start, firstly we went to our hotel rooms, they were not clean, not re-furbished and a bit tacky. We asked to be moved to a nicer room but the hotel was full except for the tower block and as some of our group members were afraid of heights we didnt want to stay in there as the room was on the 11th floor.
The hotel staff said they will try and get us a room in a lower floor in the Tower block which had been re furbished and had nice rooms unlike the lower resort hotels that hadnt.
The Holiday Inn hotels I think are very nice, but the ones in the U.S arent, we also thought as it was a 4 star Virgin Holidays Flagship hotle it must be nice, we were proved wrong, the hotel itself was extremely tacky, while we stayed at the hotel they were painting the hotel a horrid green and yellow colour.
I also forgot to mention that the view from our rooms was of a massive machine that is very loud this is next to the door of the restaurant kitchen staff that come out every so often to have a cigaratte.
The hotel walls were falling apart and the cleaners trolleys were left all night outside our hotel room, god knows what kind of things could have got in their which has laundry and towels in it.
Apart from that the hotel location was absolutly fantastic, right dead bang in the middle of the I-drive everything is at your doorstep the theme parks , the buffet restaurant shops ect...
The hotel staff said they will try and get us a room in a lower floor in the Tower block which had been re furbished and had nice rooms unlike the lower resort hotels that hadnt.
The Holiday Inn hotels I think are very nice, but the ones in the U.S arent, we also thought as it was a 4 star Virgin Holidays Flagship hotle it must be nice, we were proved wrong, the hotel itself was extremely tacky, while we stayed at the hotel they were painting the hotel a horrid green and yellow colour.
I also forgot to mention that the view from our rooms was of a massive machine that is very loud this is next to the door of the restaurant kitchen staff that come out every so often to have a cigaratte.
The hotel walls were falling apart and the cleaners trolleys were left all night outside our hotel room, god knows what kind of things could have got in their which has laundry and towels in it.
Apart from that the hotel location was absolutly fantastic, right dead bang in the middle of the I-drive everything is at your doorstep the theme parks , the buffet restaurant shops ect...
Travel operator: Virgin Holidays
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