We have just returned from 2 weeks on Ventura. Having had a fantastic holiday I thought a review was needed as these sites tend to attract only negative reviews and are unrepresentative of the majority of travelers who had a great time.

This was our first cruise. 6 adults went (ages 24,25,46,48,50,52).

To start off with, we were wowed with the pre-travel info, great check in at Manchester and all inclusive flight with Thomas Cook Fantastic getting off the plane in Barbados straight onto a bus then to the ship where the staff at the port were efficient and friendly.

THE SHIP & CABINS
Ventura is a huge ship that was always spotless. We had 2 inside cabins and 1 outside with restricted view. The rooms were adequate and nicely furnished. As we had 2 people in each room we found the space ok but 3 or 4 people in a room would have been very difficult. The bathrooms were small and the shower was so small that anyone 6ft would struggle. I am 5ft7 and couldn't bend over when I dropped the shampoo!
The White Company toiletries were a welcomed bonus and our cabin steward kept the room immaculate with fresh towels and beach towels daily. The stewards couldn't do enough for you and were very friendly.

FOOD&DRINK
We went in every dining area and restaurant. We chose freedom dining. We never had a problem getting a table even for all 6 of us. We were very impressed with the range on offer, from relaxed buffet style to formal silver service. On the first formal night after Captain's welcome we were told Cinnamon was full but were offered a table immediately at Bay Tree (exact same menu).

Good variety of bars each with a different feel, the red bar and metropolis were lovely. Drinks were very reasonably priced and a massive selection of cocktails to work through! However the amount of alcohol in the drinks is questionable, after 5 or 6 rum/vodka cocktails none of us felt slightly tiddly so we ended up sticking to wine and beers.

Waterside and beach house- huge selection of food. Everything you wanted for breakfast (full english, cereals, juices, meats and cheese, pastries, fruits, yoghurts etc etc.) The chefs would also cook you anything on request e.g. omelette, poached egg, black pudding. It was always busy but we always quickly found a table. On an evening there was a different theme e.g. caribbean, indian, fish and seafood, italian.

Beachouse bistro- a section of the beach house is sectioned off for waiter service of TGI style food (ribs, sizzlers, steaks, burgers, choc fudge cake) which was excellent. Towards the end of the holiday when word had spread it became difficult to get a table so I'd suggest getting in early to avoid it being full or a long wait (if you wait you get a buzzer that works at long range so you can go for a cocktail of the day in one of the bars!)

Cinnamon/Saffron/Bay Tree- superb food, good range of choices although staff inconsistent as sometimes waiters seemed rushed and a bit impatient. We filled a comment card in about this and found much better service the following evening.

White Room- delicious food and well worth the supplement as a treat. Nice to sit outside and was much quieter than the large dining areas which made it more intimate for a change.

Ramblas- lovely decor and feel to this section, good service. Starter tapas were very small so we needed all 12 between 4 of us!

East- the best food we had, service excellent, best attention to detail. So good we went back a second time.

ENTERTAINMENT
Something for everyone. Those who have referred to entertainment as 'butlins' were perhaps taking themselves a bit too serious. The highlights for us were Victor Michael who did Italian opera and some more current musicals songs, Adrian Walsh who was a hilarious comedian, George Michael, Phil Collins and Tina Turner tributes, Masquerade show. The sail-away parties were great fun, everyone from 8 to 88 was joining in waving their flags and singing along as we passed other ships. It made us feel very patriotic!
The great thing was that there was so much on and so many places to go that you could do as much or as little as you wanted. If you didn't like the sail-away you could walk to another pool where you couldn't hear it. Nobody was fastening people to their seats!

ISLANDS AND EXCURSIONS
On some of the bigger islands e.g. Barbados and Jamaica we felt safer doing organized trips which turned out very good value for money. 4 of us did our own thing which we arranged when we got there which were also good.
The 4x4 jeep and Dunn's River Waterfall trip was superb.
The helicopter to Monserrat was also fab.
We did the De Palm Island trip in Aruba, which was a great facility however another 2/3 hours would have been better value for the price we paid.

Grand Turk and St Marten were our favorites.

Overall we wouldn't judge any of the islands from our one day visits. As you get off the cruise ship the locals try to make as much money as they can from you and we had to be very careful not to feel intimidated and ripped off. We were very safe but would strongly advise people to take note of the warnings and watch the videos in the cabin. P&O are not trying to scare people off and incidents do happen (we saw someone get mugged at the port in St Lucia).

CONCLUSION
Overall we felt that the number of people the ship holds exceeds its capacity. On sea days the decks around the pools felt like the Costa Del Sol the first week in August not a luxury cruise-liner. We perhaps had very high expectations and so felt let down at times.

None of the quibbles take away from what a superb holiday we had. We would definitely go on another cruise but probably chose either a smaller P&O ship with fewer passengers or a bigger American ship with more space for the people.

Just returned from a fantastic fourteen day cruise around the Caribbean. What a way to start your holiday, straight off the plane and on to awaiting coaches avoiding the hassle at the airport and enjoying a drink on the ship less than an hour after landing. We opted for freedom dining and the staff in the Cinnamon restaurant were very attentive and pleasant at all times. We only had to wait twice for a table and the most we waited was 10 minutes. Excellent spa facilities. Had a Elemis facial, Swedish massage and fourteen day pedicure which still hasn't chipped 18 days later. We dined in The White Room twice, and on one occasion we dined under the stars on our way to Jamaica. We also dined in East once, each time the food and service was exceptional and exceeded any service we have experienced in England. We pre booked the Celebration Package which included champagne, chocolates and flowers on arrival in our cabin, a champagne breakfast in bed, two spa treatments and a portrait photograph for £145 which was exceptional value. The champagne breakfast was so good we decided to book another one during our second week. The entertainment team work very hard, and the sail away parties are not to be missed. A couple of nights there was some movement on the ship, but nothing to worry about. Our favourite bar was The Metropolis (deck 18) where we enjoyed pre and after dinner drinks. It was so relaxing. Overall we has a wonderful holiday, we could not fault P & O cruises and are already looking for next years cruise

just returned from a caribbean trip on P&O Ventura which through no fault of P&O was a total disaster. first due to snow at Gatwick we had an 8 hour delay and transferred to Stanstead after enduring very near three hours in a plastic tent out at the main road at the gatwick airport with next to no heating in same it was frankly freezing.as stated we got to barbados around midnight. Next coming home we were told of a near 4hour delay due to weather problems and upon arriving into gatwick were faced with a breakdown in luggage reclaim by which time there was a blizzard outside which then closed the airport. No chance of getting taxis to horley where my car was parked according to gatwick hotel information hotel around the airport wanted £189 for a single room so we had to gatwick express to Victoria taxis to kings cross and train to Peterough, along with suitcases etc. You can well see what two middle aged 75 couple went through it frankly was a nightmare to end all nightmares. Getting back to ventura, we found deck E and room E 326 nice plenty of room cabin boy v Forery good. For the rest of the staff in particular freedom dinning very sour and one night a waiter was so stressed out we were all placing bets on who he would a meal at staff at rear of ship very friendly and always knew your name Ships crew never seen unlike Oraina. People seen on formal nights in white vests and others in tropical shirts and no attempt by staff to stop them entering men seen eating off knives. Frankly the ship is now catering for butlins customers and is one ship I wont be going on ever again P & O what have you done sort the whole ship out before you have a large problem on your hands

Our holiday started off with a 3 hr delay due to fact that the plane had been loaded with the wrong food for that particular flight we were sent to another boarding gate at the opposite end of the airport. After waiting some time this was overturned and we were back to original gate, and after eventually boarding we were on the tarmac for 45mins waiting for additional fuel supply! We therefore boarded the ship, the Ventura late, losing valuable holiday hours. During the course of the cruise we lost a days stop at Grand Cayman, due to bad weather unable to use tenders for safety reasons, this was understandable however, we have been on previous cruises and it would appear that this happens quite a lot on this island and therefore perhaps the itinary should be rethought. Furthermore our next call after missing the Island , we managed somehow to be late on arriving at the next stop at Cozumal, how could this happen when we should have been at least a day early? We were futher dissapppointed at the timings throughout the cruise, as we always ended up docking later than first stated which led to delays in disembarking. It would seem to be the case that several other ships all seem to like to visit the same island on the same day which is another area of fault with the planning of the cruise itinarary. This led to problems with transport and facilities on the island.
A further reason we were disgruntled with the cruise was that the timing of the Ventura going up the Missisippi, the Captain decided to take the ship up throughout the night as he thought there may be some problems with immigration affecting disembarking. This was an understatement! As we had been looking forward to seeing our travel up the Missisippi we were up 5.30 am (even though it was still dark) to see if we could watch the approach and docking at New Orleans. We had been told the night before by the Captain that we would need to take a ticket number available from 7.15am to get off the ship to attend immigration. These tickets however were given out before the appointed time, luckily for us, we had decided to call by chance at 6.45 to find that they were being made available. We had ticket no 4 and found out later as the day went on each batch had 80 people in . We also found out that all the crew were being seen prior to the passengers for the immigration process.
We sat watching people going through the process in disbelief, there were elderly people with various ailments, some having severe mobility disabilities and also including blind people having to walk 150 yrds to what can only be described as a cattle shed.
We eventually had clearance through immigration to disembark at 13.15, wasting a half day of our last days holiday! The forms filled in that day were exactly the same questions which were on the Esta visa application, which we had to pay for prior to the cruise. 14 dollars per person. Surely the immigration could have access to all passengers and crew via the computer systems in place to ensure a better welcome? The money and business that is brought in by the cruise liner passengers to New Orleans must be welcome, taking into account the still damaged surrounding areas, but we for one will certainly be thinking very seriously about going into America via a cruise ship again. We had a further delay on the homeward flight of a further 7 hours delay. Happy New Year.
P&O as a big company, you should be able to affect change to this system, and we suggest you boycott these American ports until a better system is adopted. We know this can happen as on a previous cruise with Princess Lines the company removed an Island from the itinary for these reasons and hey presto the problem was solved and the stop reinstated

Caribbean cruise 17th January 2010
This was our first cruse and it was all that we expected if not more. The cabin was on E deck, very clean and well equipped; the cabin boy was very helpful and was there when ever we needed him.
I expected to be travel sick but honestly you hardly felt a thing, we did set dining for 6.30pm personally this was a wise choice especially having two young children with us. The menu had a wide variety of dishes we suited all. Wine prices were very reasonable and there was a massive selection.
Breakfast you could not fault however the dining areas got quite busy around 9.30am mostly this was properly due to couples taking up larger tables set for four, we always found somewhere to sit even if it was on the open deck.
Bar price’s were very reasonable considering you would expect them to be inflated, I saw no difference than my local pub. They had a local Caribbean larger on draught on the open deck bars however nowhere else which was disappointing as it was rather nice and not as strong as Stella. From memory I think John Smiths was served draught.
Don’t feel you have to book the excursions with P & O as at every port taxies and tour buses are always available, please negotiate with the price as everything is negotiable especially if you are in a party. We found the taxi drivers very help full and the always arrange to pick you up at whatever time suits you, however don’t pay them for the return trip until they pick you up as some drivers ask. We spoke to some people who went on the P&O trips and they weren’t disappointed.
Money: we didn’t really know what to do until we asked people who had previously cruised. When you check in on your first day you can register a credit card, explain that you would prefer to tip your cabin boy and the waiters especially if you are set dinning directly rather than they take a percentage, this way you only give if you are happy with the service, I took three plain envelopes and wrote the name of the cabin boy on one with a little polite message and one for each of the waiters as you generally get two per table, these I put cash in (sterling).
I wouldn’t bother taking travelers cheques as they are not accepted on the boat and you will find it hard to cash them at the port. We took cash and dollars, you can change the cash on the boat however there rates are not that good, your cabin has a safe so you only need to take out what you need each day. Cash or dollars are not accepted on the boat only if you are in the casino.
Taxi fares vary, we didn’t pay any more than 7 dollars per person for a single journey. On the beach expect to pay about 10 dollars for a sun bed and brolly, you shouldn’t need any dinner after consuming a large breakfast. We took bottle water purchased from the boat so you knew it was safe.
Basically we enjoyed every part of the holiday apart from the trip to New Orleans, firstly I was disappointed that we didn’t sail down the Mississippi River during the day, it was a bit like going through the Panama Canal in the dark or visiting Blackpool Illuminations in the day time. And the immigration fiasco, you can’t really blame P&O however if the immigration department cannot deal with large ships the P&O should make a commercial decision in excluding New Orleans from their itinerary. As I mentioned I would love to cruse again and defiantly with P&O especially to the Caribbean, however should the USA be on their destination then frankly I would give it a miss, because of the fiasco I feel my holiday was cut short by two days and I would rather be sat in the harbor of Barbados than a dump like New Orleans.
When we originally booked the ship was going back to Barbados however the itinerary changed and we could not really cancel as everything was booked and we didn’t want to disappoint the children, the thought of sailing up the Mississippi during the day made the trip somewhat appealing especially with it being a 90 mile trip, nobody said it would be in the middle of the night.
Don’t be put off by the size of the ship or the amount of passengers it carries as we bumped into some one we knew on the first day and we didn’t see them again until the last day.
The children’s clubs were brilliant however the adult entertainment was not all my cup of tea, I would have liked to see more live music on the upper decks in the evenings rather than the boring pub quizzes they put on.

In April this year we were due to do our usual West to East Transatlantic cruise but were beaten by the volcanic ash. As a result of this we did a 15 day Mediterranean cruise on Ventura which was our first time with P&O. Having sailed for the past 12 years with Royal Caribbean, Celebrity, Sun Cruises and Thomson we were keen to make a comparison. We were so impressed that we booked again for the East to West Transatlantic. After this cruise the question is, are we still impressed with P&O and Ventura? Read on………..

We boarded a coach at Gatwick courtesy of P&O which took us to the ship. From the time of putting our cases on the coach we did not see them again until they were delivered to our cabin. On boarding the ship we again missed the welcome on board drink that we had become used to on RCI/Celebrity. Also there was no one to take our hand luggage and direct us to our cabin as with other cruise lines. A steel band was playing in the Atrium which was a nice touch bearing in mind we were heading for the Caribbean. Again we found the ship to be in good condition as was to be expected as Ventura is still less than 3 years old. The pools looked clean and there appeared to be plenty of sun loungers, more on this later. Lots of different sun bathing areas with 4 separate swimming pools although the one at the rear of the ship is really only a plunge pool.

Cabins

We had an outside cabin with obstructed view on deck 8 Ecuador Deck. Although we had a safety unit outside the window we still had an excellent view out and lots of light. Why do ships have decks both numbered and named? Why not just number them? It’s a lot easier to remember!! We liked the design which was different from all the previous ships we had been on. There was a large amount of hanging space and plenty of drawer space. It was also the first time that we have had tea making facilities in the cabin with biscuits that were replenished each day. We also liked the complimentary bottled water on arrival together with the dish of sweets. The standard of the ‘Pamper Pack’ had gone down since April. It now consists of just a small container of conditioner and another of body lotion. The cabin steward was excellent and replenished the ice bucket each day which he placed in the refrigerator to keep the ice pristine. This time we found the television system very slow when selecting films and there were no news channels available when crossing the Atlantic. This is a time when you like to keep in touch with what is going on. As an instance no one knew about Hurricane Thomas which was to affect one of our ports of call.

Buffets

These were always crowded which meant playing ‘Find a Table’. Because of our experience in April we gave up almost immediately and used the restaurants instead. The only hand gel dispensers in the buffets are positioned at the entrances to the food counters and many people were ignoring them. Why not put them at the entrance to the buffet area with a member of staff to ensure passengers use them as they do on other cruise lines?? The selection of food at the buffets whilst good did not in our opinion come anywhere near the selection offered by RCI/Celebrity. Whilst appreciating that P&O are aimed at British customers they need to take on board, excuse the pun, that some of their clients have more international tastes. Not everyone likes ‘Traditional English’ breakfast. The P&O Breakfast included black and white pudding which is certainly not to everyone’s taste. Hash Browns were made into a fried triangle instead of the normal grated potato. No Corn Beef Hash except as a special once a week. Smoked Salmon, Crispy Bacon, no different types of Scrambled Egg, Chipolatas etc. were not at the buffets as on other ships. In general the quality was good but the selection poor. One problem was that the plates are so hot that they are almost untouchable resulting in salad that is almost frying on the plate as pointed out by one of the comedians. If you asked for a cold plate they often did not have any.

Restaurants

There are 3 main restaurants on the ship and depending on the dining option you had chosen or if you were on the 14 or 15 day cruise determined which restaurant you were in. We were in the Bay Tree Restaurant which is done out in dark wood and gives it a less hospitable feel. We noted that there was no hand gel dispenser at the entrance to the restaurant. We had a table of 8. The first table we had was very dark because one of the wall lights was not working and neither were some of the ceiling lights. We reported this and were told they would be attended to. However the following evening they were still the same and we asked for a change of table. We and the other people on the table then moved to a table where it was much brighter. This resulted in a change of waiters and head waiter. It turned out to be to our advantage as Joe the Waiter, Michael his Assistant and Sim the Head Waiter were all superb. Certainly some of the best we have experienced in 29 cruises. Quick, efficient and courteous. Nothing was too much trouble. Again the food was of good quality but lacked choice. No salad course on the dinner menu. Sorbet only served once in 14 days between courses. They still adopt the system that one knife does all. The disadvantage of this is that whilst the steaks are beautifully cooked the knifes quite often are not as sharp as they should be resulting in being unable to cut the steak. Having said this we never had a meal that had to be sent back and the food and plates were always hot. There was a good selection of wines all at very reasonable prices. Far cheaper than RCI/Celebrity and no 15% added on.

There are also 3 dining alternatives. Marco Pierre White’s, White Room at £20 p.p, East at £15 p.p and Ramblers at £5 p.p. We used the East twice and thought it was excellent value for money. The food was fantastic and beautifully presented. We also tried Ramblas and again the food was beautifully presented and terrific value for money.

Drinks & Gratuities

This is an area where P&O really score against their competitors. We found the prices cheaper than a local pub and there was no 15% gratuity added to the price. If you go to the Red Bar and order a double spirit you receive a free mixer which is a known brand. Example, double Gin with Tonic, £4.30. In the other bars a Pint of Old Speckled Hen bitter £2.70, pint of Lager £2.90. Again P&O really score with the gratuities. Recommended is £1.50 per person per day for the cabin steward and £1.60 per person per day to include all dining room waiting staff. Total for a 14 day cruise per couple £86.80. Why can’t other cruise lines adopt these prices?

Entertainment

The entertainment team was lead by the Cruise Director, Leon de Ste Croix, who in our opinion is one of the best we have sailed with. There are 3 main entertainment areas on the ship. The Arena Theatre, Havana Bar and Tamarind Club. The theatre is used mainly for shows put on by the Ventura Theatre Company who we found to be good but not as good as they were in April, and by the main celebrity acts. The 2 comedians were excellent. One of them even managed to get the sun bed saga into his act. The other 2 venues were used by the ‘Tribute’ acts and singers. They did tributes to Tom Jones, Annie Lenox, Lu Lu and Freddie Mercury. The problem was that we saw them all on our April cruise. My own opinion is that P&O rely too much on tribute acts and some of these were not that good. To me the test is, if you can shut your eyes and recognise who they are taking off then they are good, however too many rely on trying to look like the individual but sound nothing like them. Also there is the usual, Bingo, Karaoke, various Quizzes, His and Hers and other variations of TV game shows which are really getting a bit ‘Old Hat’.


Sun beds

This was the real problem area on the ship. On the first sunny day all the sun beds had towels on them by 8am. The following morning I went up to decks 15 and 16 at about 7.15am and could not find a sun bed without a towel on it. I complained at the reception desk and was told that this was a recurring problem which they were aware of and they would look into it. At about 9am the Cruise Director came on the tannoy system requesting that people did not reserve sun beds and if they were not going to be used for more than 15 minutes towels should be removed. He pointed out that we were ‘British’ and should be considerate to our fellow passengers. Later that morning we were on deck 15 when we heard a row start between 2 females on the deck above us. It would appear that people had left their sun beds unattended for a considerable period of time and other passengers fed up with trying to find sun beds had removed the towels. This row with colourful language went on for some considerable period of time. I also heard of 2 males having a fight over sun beds. I again went to reception and asked what they were going to do to stop the problem and was told that it was up to the passengers to sort it out!!! P&O seem to have forgotten that we are fare paying passengers and it is not for us to be put into confrontational situations with other passengers. Other cruise lines get to grips with the problem should it arise so why not P&O? There are several ways of dealing with the situation and P&O should get a grip of things. On walking around the ship I found two lots of stacked sun beds but the problem was there was no where to put them out as all the space was taken. Another problem was that the swimming pools were dominated by children and teenagers. The ‘Endless’ pool at the front of the ship on deck 16 is for persons over 16 years of age yet it was being used by parents and their young children. Again the crew took no notice. Whilst these matters may appear at first sight trivial it should be borne in mind that this was a 14 day cruise of which 8 of the days were spent at sea so sun beds and a swimming pool became a priority.

Disembarkation

Again this is an area that P&O excel at. 2 days before disembarking we received our luggage labels, boarding cards with allocated seat numbers and detailed information. On the last night the cases had to be outside the cabin by 12 midnight at the latest. This was then the last we saw of them until collecting from the carousel at Gatwick. Well done P&O.

Conclusion

This is a modern ship, well set out with well thought out cabins. The public areas are light and airy as are the passage ways to the cabins. The atrium is smart but did not have the ‘WOW’ factor that you associate with the newer American ships. It is aimed at the British traveller and from the people we met on board P&O has a very loyal following. Having said that we met people who have been loyal to P&O for many years who said they would now be looking at other cruise lines as they felt the standards had dropped. Despite the lack of choice in the buffets and restaurant the food was always of good quality. The cost of drinks and gratuities make a huge difference to the cost of the cruise holiday. However this time the lack of sun beds, attitude of staff in enforcing rules, being unable to use the pools, people allegedly being put ashore for bad behaviour and general low standard of entertainment has made me think again. I heard it described as a holiday camp at sea, one family on their first cruise called it the “Hi De Hi” Ship and said it was not what they had expected. Having said all of this the question is, would we cruise with P&O again? We will certainly never go on Ventura again but may try one of the smaller ships to see if high standards do exist or if they are a myth.

Highlights and good points:

Great food in Cinnamon restaurant and friendly staff too.

Smooth embarkation from start to finish.

No rip off prices on board which was a real surprise. Well done on that.!

Cabin. Our room was spotless from day one. Our cleaner arrived and left with with minimal fuss. Sheer joy.!

What needs to be improved:

Surley staff - particularly in Waterside. Goodness, I don't think any of them smiled or greeted anyone in a friendly manner throughout our trip - at all.! Same could be said for the initial boarding staff. Does no one teach these people basic customer care skills?

Sighposting. After 7 days on board many people were still confused about how to get from A to B. I never did find the gym and gave up completely on ever getting to the beauty salon *sigh*

Entertainment. Oh my goodness it was dire. Someone please tell that singer from Electric (or whatever the group is called ) that she really, really must sort her wardrobe out - and soon.

Gratuities - I was unhappy that £11:50 per head was deducted from my account for staff gratuities - I like to decide who, in my opinion, has earned such a gratuity; my cabin cleaner did but I doubt he received it so we decided to leave him our own gratuity.!

Day's off board = Vigo. Oh my goodness me; if ever there was a place that really hates the Brits, this IS it.! Be prepared to head further inland if you want to avoid what can can only be described as borderline racisism.! Seriously, P&O, you really, REALLY need to look at this situation - do you want to continue patronising this particular docking site with unwelcome visitors?

La Rochelle was beautiful though and everyone welcomed visitors from Ventura with open arms.

Absolutely amazing holiday, the ship was fantastic something for everybody to do, the food was outstanding and there was something for everyone, the main dinner restaurant was superb with exceptional staff. The entertainment was OK but not great, the actual entertainment staff seem to spend more time entertaining themselves than the guests, but the rest of the staff on board were great. I would not hesitate in sailing on the ventura again and would recomend it to anybody of any age. Fantastic ....

i was just wondering has any body been on the ventura cruise 11/09/2010 and got the novo virus because my mother has just finished a 2 week cruise and spent 5 days in her cabin,very ill. is there a cover up by p&o or was she v unlucky

Book Ventura outside the school holidays and you take care of half the moans Iv seen on this web site. The White Room was for me pretty average food and the system of having to order your wine before you cruise (if you want to be sure of a table) is absurd. Even Beafeeters let you choose wine at the table. I'm annoyed I didnt make more of a fuss as this premier dining experience was spoiled by such a silly rule. Wonder if MPW orders his wine from home before seeing the menu.....you decide.....
East, however was incredible and probably the best food Iv had anywhere in the world on sea or shore. The cover charges should be reversed if anything. The ship was clean, friendly and relaxed, we had a great time in our family party of six and as a honeymoon my wife and I couldnt have asked for more. Deffo pay the extra if you can run to it for a super deluxe balcony cabin, trust me, the 'overlooking' issue isn't one! Also, make time to spend in Metropolis, the coolest, friendliest and quietest part of the ship by some margin. Those in the know head there for what a cruise evening should start like. Cinnamon was top drawer, cannot fault it in any way at all. Photographers have to earn a living but I don't like people assuming I will stand still while total strangers take my pictures, not happening for me. All in all, lots of moaners about on this site, but look at what is a common theme, some people just like to moan. I'm very middle of the road and not someone who suffers poor service easilly. I was happy happy for two weeks and although I had minor issues, they were so minor as to not warrant a mention here. What P&O achieve overall is really good and we'll be back very soon :)