So they are not asking for any money back (I presume it's paid in full) but TC are asking them for money??
I read that as it was over 10 days time they could get 10% back, but when they phoned because they got £100 off as booked online they would have to pay the difference so would have to pay £30
Not sure where they stand with this one. I'd presume they'd be listed as a no show but not sure about having to pay TC
My main concern is that I booked the holiday and paid for theres on my card so worried they may take the money from me
so they are letting £1300 go down the drain? Or have I got my sums wrong?
Not it was £700 which means they should get 10% back being £70, but because when we booked we got £100 off, they should pay TC £100, minus the £70 making it £30. But yes letting a holiday go down the drain, very annoying.
TC shouldn't be able to ask for a cancellation fee if they just don't go as they aren't actually cancelling, they just aren't going.
I would have thought they would just be treated as a no-show, whilst on a previous holiday we met a family who had one member missing as they decided not to go (family issues i think) they had no probs at departure airport or the holiday. I would say the decision not to go comes at a price which is the loss of £700 in your friends case.
Hope you get sorted and manage to enjoy your holiday.
Lily.
Many thanks. As long as this ash cloud goes I'm sure we'll have a great time!
sooze
Get the holiday listed on ebay- Iv seen a number of package holidays sell on there. Getting summat back is better than getting nothing, and losing out on a £700 holiday!
Unfortuantely you can't transfer the holiday, you could only transfer one name but that is if the other person is still going.
You can't sell a holiday on eBay unless you are a travel agent.
Lucy- I have seen absolutely loads of holidays selling on ebay- due to illness, redundancy, work commitments etc....my friend even sold her holiday on there, when she split up with her partner- as long as they provide the abta and atol number of the company they booked with- it doesn't get removed.
silly example, if the T&Cs say that you pay £10,000 then that is what you would have to pay. You agreed to it when booking.
You need to read the T&Cs and find out what they say. I would assume that a no show would be viewed as a cancelation from what you say.
fwh
Any cancelation fees form part of the Terms and Conditions that are in place at the time of booking. As a You need to read the T&Cs and find out what they say. I would assume that a no show would be viewed as a cancelation from what you say.
fwh
Technically they would be responsible for that additional £30 but I believe they would need permision to take it from a card if they have retained it on file. Doesnt sound to me like they would impose the charge though , more an excuse by them not to return the 10% and scaring you off with a "well actually we could in theory charge you an additional £30 "type of conversation.
They just said 'oh yeah we had the four of you down as a no shows' they won't care if it's been paid in full. I don't think you have anything to worry about.
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