Hi,
We got caught by the scam at daoblim airport last Thursday! We knew our 3 cases were just about 60kgs. When we got to the check in desk the young man (checking flight numbers and tickets) came beside us and said that he would help us out if our cases were over. Lo and behold we were over by about 5kgs!! The man behind the desk with the check in girl, rubbed his fingers together and all I had was 200 rupees. This he took very
surreptitiously. Our cases then came down to 59.5 kgs. We checked in. At the departure lounge the young man found us and asked if everything was ok, we then said that we know what had happened - and he then said rather worriedly that he would go and get the money back. We said no as it was only 200 rupees. then we got on the Thomsom flight from hell but that is another story................
Jazz
Just looking at the weight of suitcases on here,we are flying with Qatar & have been told our luggage weight is 30kgs.
Franny i think it might be the size of the plane your flying on we had 30kgs last year and our friends had 20kgs..
If you are a Qatar Burgundy frequent flyer member you get 30kg and they are very strict on the hand luggage weight being no more than 7kg.
Thanks for the information,I can get back to the packing now.xx
jazz what was wrong with the flight????
Our flight took off late and our "breakfast" consisted of an orange drink, a cherry cake and a strawberry yogurt. bearing in mind we have got up at 3am, we were picked up by the coach at 4am, spent a long time at Daoblim airport where there is no restaurant just a snack bar in the departure lounge. Then were told that our dinner was going to be another 5 hours after that. But, we didn't have to worry as the "snack trolley" was available!! We didn't realise we would have to get a second mortgage to buy 3 snack boxes at £3.75 each. £2.00 for a cup of tea. Absolute disgrace at the exorbitant prices. we are assuming that the flight attendants are on comission with the amount of times the trolley came out.
My biggest complaint though was after the meagre breakfast, I had a cup in my hand and I bent down to get something from my handbag on the floor. The next minute the seat in front flew back to nearly the laying down position! and knocked my drink which then spilt over me. I was very angry and turned my head to the young man sitting in front of me and was remonstrating with him when the flight attendant (Richard) who was coming down the aisle started having a go at me saying that the man had every right to put his seat back and told me to stop acting like a child! I was so shocked and dismayed that for once I didn't rip his throat out. I was livid. I am 47 year old professional person and did not expect or need a jumped flight attendant to speak to me in that way. The lady sitting to my left was as shocked as I was from this response, especially as the FA hadn't even asked or realised what the problem actually was. Consequently the man in from kept his seat right down for the entire flight apart from the meal.
Finally, the meal that finally came 2 hours before we landed was tepid. The lady next to me and myself asked if we could have the meals changed. We were told we could either eat them as they were ( I didn't realise that Thomsons advocated food poisoning) or they could have "a quick blast!" we chose the latter. 10 minutes later our food came back after a reminder to a female flight attendant. I knew that the service I was getting was poor from the reactions from the flight attendants. obviously all aware what had happened.
We were told by our Rep at the hotel that the questionaire on the aeroplane was very important to Thomson as it gave them an idea of improvements and the "star" given for the hotel in next years brochure.
The final straw was asking for the Thomson questionaire. The head flight attendant told me that there wasn't any as they had been forgotten!! I mentioned to her how displeased I was by the flight and I wanted to fill in the questionaire. I then mentioned what had happened earlier in the flight and she was shocked and she said that any incident on the flight should have been reported to her. This was obvious by her reaction that she hadn't been informed.
We had had a lovely holiday in Goa and this flight tainted the end of our Holiday.
You did ask!!!!!! I sent this email to Thomsons who are now investigating.
Jazz xx
Alan
i agree totally. I haven't ever put my seat back and to be honest i normally wouldn't mind as long as i was aware. The incident on our flight was pure ignorance. Not helped by the staff. But heyhoe it could be Blackpool this summer!!
xx
My view is that the less legroom there is the more the airline should restrict the recline facility. You can't recline the seats at all on an Easyjet flight for example, so it can be done. - Monarch take note !!
If possible we try to book seats right at the very back so there is no-one behind us if we wanted to recline but have come unstuck at times as these seats don't always recline at all (Qatar).
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