I really doubt the hotel will be completed for the opening on 21st June, or even July !!!
The following info may be helpful of you who are booked to go to this hotel shortly. We are a party of 2 adults, a 4 yr old and a 1 yr old.
I detail below our story so far.
We booked to go to this hotel 1 yr 3 mths in advance to our arrival date of 21st July 2007.
In September 2006 (almost 6 mths after wed booked our holiday) we noticed on the official website for this hotel that they'd be doing re-furbishment work from October 2006 & the hotel would re-open in May 2007. This obviously concerned us, but not too much as we were to go several mths later after it was to open in July 2007.
In February 2007, I started to liaise with people through the net (people who either live or work nearby to this hotel). They kindly gave me updates as to the latest state of play at the hotel, including photos.
The photos from February 2007 looked like a "bomb site", I started to worry then that there was no way our hotel would be ready for 21st July this year.
Then as the weeks went on, I received further info from people in Limassol & further photos to the point that at the beginning of March I was really starting to panick. My photos of the hotel in March were still showing a "bomb site", the workmen had hardly progressed at all. To top this the official website for the hotel changed their wording to say it was being renovated from Oct 2006 and was now to open end June 2007, so obviously they are aware that they are behind with the works !
At the middle of March 2007 I visited my local travel agent with my photos & other evidence demanding to be moved to another hotel, but when they spoke directly to "Thompsons", who in-turn said to my travel agent that the hotel would be def ready for the dates shown on the official website (which is actually for it to re-open on 21st June 2007, yes this is only 3-4 wks away !!!). However "Thompsons" wouldn't confirm this for def in writing. I shouted & ranted to be moved f.o.c. but apparently "Thompsons" wouldn't accept photos from outside sources, they only take gospel from their rep out in the resort who visit's the hotel once a month. If their rep is told the hotel will be ready for the opening on 21st June, then is what they are to believe irrelevant of the photos/info I have. In the end the only way I could move to another hotel was to pay a moving fee of £35/adult (children don't pay this), then the additional money it would move to go to another hotel. So all in all they wanted £620 from me to move to another hotel.
Also if I was to move to another hotel, we were in the scenario that the "Atlantica" is apparently the only "all Inclusive" hotel in Limassol that accepts children, so we would have to move to another hotel in Pafos (as that's where our flight lands & really they needed to keep our flight in place as theyd struggle to book another one for the peak weeks we were going from our local airport).
In the end we decided to try & have faith in our Travel Agent & Thompsons & trust them that the hotel would be ready for our visit on 21st July. Two weeks later, we then in-turn handed over the balance of our holiday money to our travel agents.
That is all until 29th May 2007 when I managed to view photos of the outside of the "Atlantica". The place has hardly progressed at all. It is literally still a "bomb site". There are still holes in the ground, no swimming pool & the whole of the outside is a "building site". The builders have started to reface the outside of the hotel with stone cladding, theres the beginnings of walls being built, and presumably room for new restaurants etc.
I panick like mad, there is no way this hotel will be ready for the re-opening on 21st June, let alone 7 wks from now when we go on 21st July.
My "Travel Agent" liaises with senior people within "Thompsons" to get me moved to another hotel advising on the photos I have of the hotel for 29th May '07, but again "Thompsons" wont budge & still say it will be ready (and at that their own rep visited the hotel only a couple of days ago to state that !!!!).
I then in-turn rang through to senior people at "Thompsons" and attempted many times to liaise with the MD of "Thompsons" (who never returned my emails / messages).
I passed my info/evidence onto "ABTA" with the photos etc, but they say it will be a minimum of 2 wks from now until they can give me an outcome, and then it will more than likely be the same answer theyd get back from "Thompsons" as I had got.
Apparently "Thompsons" have said they could let us know a matter of days before were to fly out that the hotel will not be ready, when we get this info from then, only then can we get a full refund on our hols or "Thompsons" can try to find us another hotel.
But obviously as time creeps on & on towards 21st July, there will be less & less rooms avail in Cyprus all incl hotels for us to transfer to on our peak weeks.
So what do we do, wait till "Thompsons" let us know last min that our hotel wont be ready, and then there will be no hotels avail for us to switch to left. Or do we bite the bullet & pay the £620 to move to another hotel.
Well, today (31st May 2007) we rang our "Travel Agent" and they in-turn rang "Thompsons" to arrange for us to move to another hotel in Cyprus & we paid the extra £620 out of our own pocket.
Im gutted that its costs us so much, out of no fault of our own. But in the end with a 4 yr old & 1 old going on hols with us, we cannot afford to take risks of being moved last minute to another hotel which is say not a 3 or 4 star & is not suitable for the childrens needs.
All I know now is that I feel at lot more less stressed & happy now that I have a completed & nice hotel to go to, which will also be a safe environment for our 2 young children.
Even as a best scenario if they did ever sent anyone into this hotel in say even July, they would only be able to stop in the rooms only, as the outside is a bomb site & there would be no swimming pool, restaurants & bars not ready, and also I should imagine the noise of building works. Then that would be no holiday to have all of that would it !!
Sorry for the long story, but thought my experience may be of help to some of you going to this hotel in June or July this year.[/b]
You will also see that there is a telephone number in this topic for Ros Fernihough, Travel Law Solicitor. She may be able to offer you some advice regarding the money you have paid out to change hotels.
"Just had an e-mail from Andri Zodiatou, Front office manager of the Atlantica Oasis. She confirms that the hotel will not be open till 15th july"
Regards
Cyprus100
Ros's number is 01922 621114 call Monday asap.
As Glynis says contact Ross. I know you have already tried to contact Ross but she is away. However, you say she is back from holiday on Monday, so dont forget to let her have the latest facts re the hotel.
From 1st of all it saying shutting in Oct, re-opening in May'06. It was then changed to shutting Oct, re-opening Mid June '06, now it says shutting Oct & hoping to re-open 15th July.
Heres the wording that it actually says on their website, youll not that they say the word "planned", so again they will more than likely put the date back & back :-
With regards to the dates, we have planned for closing the Atlantica Hotel (Main building) at the end of October and re-opening as from July 15th 2007. During the Winter 06/07 period, the Atlantica Gardens, shall remain open
Thompsons say its to open from 15th July & so does the hotels official website.
Does anyone have any info from the grapevine, or their tour operator or a colleague that it will not open for this date ?
Any info would be much appreciated
Thanks
The place is still a building site - looked yesterday! There is nothing at all in the downstairs reception area, including the kitchens and dining room, just the empty concrete shell! While there is some progress it is nowhere near being finished. The grounds are still full of rubble, the new reception area is not completed, the indoor pool and leisure area was just concrete with no finish and no roof! Not only do the building and grounds have to be completed, then the whole place has to be finished inside and furnished! The kitchens have to be installed and tested, then passed for hygiene laws. Not possible in a few weeks!
However our solicitor has said that until Thompsons officially release the information that the hotel will not be done for 21st July, our solicitor cannot look into our case further.
Not sure in the end whether we will/wont be able to get any of our £620 back, I'll just keep my fingers crossed.
We were not prepared for Thompsons to contact us anything up to 2 dys before our travel date of 21st July (which Thompsons had said they could feasibly do) to say that our hotel is not ready. As what chance then would we have to move anywhere on peak weaks suitable for our 2 young children.
I know weve definitely done the right thing to move to another hotel, but now its just a battle on our hands to try & get some of our £620 back.
My views are now that this hotel will not even open for the summer season this year. Sounds as if theres so much work to do, in so little time. Also the workmen will have to work in the heat which will surely slow them down
so this place is going to be shut for majority of the summer period? pretty bad for business surely?
The Miramare hotel is ok but do try to keep out of Paphos - it's absolutely heaving and much more expensive than Limassol. If you can avoid Cyprus altogether you will be doing yourself a big favour.
Bye
if you can avoid cyprus altogether, you'd be doing yourself a favour.
And why is that.
What a thing to post, I have never been but am really looking forward to my visit after all the info I have gathered from this forum and other sites.
Explain yourself
If it is so bad, why are there so many Brits (including me) living here?
If you can avoid Cyprus altogether you will be doing yourself a big favour.
Bye
Thanks for your input...
Bye
Cazzmickntom - take no notice - We go on average four times a year...we must be wrong ???
Nah, don't think so...
Cyprus is my favourite place, bar none. Roll on September for my 8th visit. Everywhere is expensive these days, just go and try Italy. Personally speaking, if i have to watch every penny while away i would rather not go.
very worried.
Can anyone tell me the latest on this hotel please? I am just about to book to go in October.
To be quite honest I wouldn't risk it, I have contacts with a few people who say that they will be lucky if it even opens this summer. I no your thinking about booking for oct and its a few months away yet but i have some pictures of the hotel (bombsite) if you would like to see them let me no.
I booked with direct holidays due to go 29th july, was told that i could get to no as late as the day before we were due to go that the hotel wouldn't be ready so i have paid an admin fee and changed to another hotel.
If anyone would like to see the pictures please send me an e-mail
** Email address removed as per T&C's for member's privacy. Please use PM facility for contact. luci HT Mod **
Good Luck
Clare
Hello everyone - We took a look at this Hotel a week ago (10th - 17th June) and the whole of what was the reception area/building was still just a building site shell Does not look if it will be ready for some time yet on the brighter side if they renovate it to the standard they have at what was the Miramara it will obviously be a great place to stay - kindest regards
We went on all inclusive with 2x 15yr olds. Entertainment in hotel was greek blokes singing with guitars. Spent most nights in the Atlantica Gardens bar with Heather and Jenny. Really good girls. This would have been our eighth time at the Atlantica, so friendly with most of the staff.
Michalis and Nicos are at the Gardens. Latest opening date was 1st Sept. Optimistic i think. But one thing for sure, this is going to be one hell of a hotel when it opens. We saw a lot of progress whilst we were there. If you go to the loos in the Nags head you can see into the grounds. Nicos told us it was like another hotel had been built underneath the existing one.
Tried to get a free holiday off the owner who does frequent the Gardens most nights. He drives a big black 4x4. Small oldish guy. Keep your eye out.
I dont think the problems with communications is from the Cyprus end. Again we were told that the Reps were sick of passing on comments and complaints. Apparantley First Choice have a Health and Safety Rep visiting the site on a weekly basis.
By the way the Miramare is full of Greeks and Russians, probably the rudest people i have ever met. My wife was subject to a gang of greek youths bombing her in the pool. When reported to the attendant they then carried on jumping over her head and splashing her. My daughter also had a pair of tongs snatched out her hand in the dining room by a Greek woman whilst getting her sweet.The in house animation consisted of one Russian girl who wanted to play Monopoly.
Also found that self caterers were being upgraded to half board and half boarders were upgraded to all inclusive. We booked all inclusive in July last year and got sod all for our trouble. We asked if we could use the drinks part of our all inclusive at the Gardens but it seems that that was too much trouble. It cost me a fortune in drinks and taxis that obviously we hadnt budgeted for. But what you supposed to do when yoiu have two teens who are bored out of their heads.
Defo booking for next year for the Oasis ( if its opened then. Ha ha ha)
just waiting to see if First Choice come to the party over compensation. They told us it was like for like, was it hell.
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