Am currently in a villa in Ayia thekla. Paid over 1000 euros. I am next to a building site. They have refused to move me.
One of the beds is broken.
Beware of this company. They tried to charge me fees for breakages when there was no fee mentioned on the website nor on many emails sent to them pre booking.
They have offered to move me as long as I sign a contract that states that I cannot sue them or post reviews online. I have asked my solicitor who stated that I should only agree if the next property is satisfactory. They have refused to move me. Dreadful service.
I have looked online they are the same people as rentprivatevillas
They are a Cypriot company registered with abta.
The company name is s.l. Oceanview villas.
That's shocking,thanks for the warning.
Did you notice the bed was broken upon arrival, and did you report it immediately to Ocean view Villas - their website (if I have the right one) states they are available 24/7. Did they come out and see the damage straight away?
Were there no reviews online about these guys before you used them? We usually check online reviews about accommodation before committing. However, sometimes the reviews are good, but the service/ facilities turn out to be horrendous!
Last bad place I visited was on our trip to Santa Marta, in Colombia. In was a small little hotel tucked away behind alleyways. I suppose it was our own fault for trying to be as cheap as possible.
It's all about your mentality really, if you let it bother you, then it will do just that. For us, we were out exploring most of the time, having fun. the room was just a place we came back to for crashing out.
But I suppose if you spend 1000 euro, it can make you angry to get less than you expected. I guess the best bet is to deal with it on the day. Insist on a refund and go elsewhere. Which is why it's important to check a company's refund policy before handing them over any money.
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