If your Tour Operator notifies you too late for you to change your holiday then write to them asap and send by recorded delivery keeping a copy for yourself. State that you are accepting the holiday 'under duress' and are reserving the right to pursue a claim for compensation should this building work mar your holiday.
If you find yourself on a holiday which is being marred by building works then collect your evidence.
1) Report the matter to your rep and fill in a complaints form. Keeping a copy for yourself.
2) Take photographic evidence (using a separate roll of film - not one containing happy holiday snaps)
3) Take camcorder evidence - especially if noise is a problem.
4) Collect names and addresses of other holidaymakers who are complaining.
-
Edited by
Glynis HT Admin
2017-06-07 13:28:48