Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
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Hi,

I have moved this one to our Complaints section.

Mark :D
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Hi

Can't give you any legal advice but if I was in your position I would put my complaint in writing before my departure informing the T/O that as the airport has changed through no fault of my own I would expect to be compensated for any extra costs i.e. travel to Brum Airport / Hotel stay if necessary. I would also inform them that I don't care who pays it either them or the airline but all receipts will be kept and sent to them on my return and I expect the monies paid to me within a certain time.

Sometimes YOU have to tell these people what is going to happen and not let THEM dictate to you. Be polite but very firm in your letter and I hope you get the right outcome.

Regards Jackie.
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