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try

uninstall JAVA then reinstall the latest version from sun microsystems

wiz
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:que would anyone have the link for the java she does need please .....
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Thanks Wizard for your fast reply I will let you know how my friend and I get on ...colleen
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I cannot join in the conversation in the chatroom, can only use the pm little window there, as the screen is frozen halfway down-I can see the black writing at the top but not the yellow line at the bottom, does anyone know why this is please :duh

Have installed the latest version of java as well.
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Just to check, has everyone downloaded Java Runtime Environment (JRE) 6 Update 10 as that is the latest version? (5th link down)

http://java.sun.com/javase/downloads/index.jsp
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