Bulgaria Discussion Forum

Discussions regarding holidays in Bulgaria
change to flights
120 Posts
Reply
Thanks for looking - I can't find anything either. I think we might go with the 14 days if I can change all my arrangements without a problem.

Our other option is to change to Sunny Beach - do you know of any hotels
that are near the beach and the centre and are good for a young family.

It would have to be 4 star and HB and something along the lines of the Marina Grand, Luna or Lillia in Golden Sands.

Thanks

Alpech
Reply
Got my letter this morning from 1st Choice and have rung them(2hrs on phone waiting to be connected :shock: )asked if they would let us pre-book our seats free of charge as a goodwill gesture and guess what the answer was......NO :evil: basically they are offering no compensation just the opportunity to change our holiday but if it's more expensive we have to pay difference :cry: Bit difficult now to get something AI for £500 each!!
At least my daughter and her friend are older so will be able to cope with flight then travel.I feel really sorry for the people with small children and people who have to pick up at another airport :(
Guess we'll just have to grin and bear it :roll:
TC
Reply
:lol:
SORTED!!!

I have phoned Balkan and spoke to a very helpful young lady and managed to rebook for 14 nights at our original choice of hotel. This holiday on the web was £40 cheaper than the 10 nights however the new holiday also includes a free child place as we have changed airports and seats together.

So all in all we have a 14 night holiday which is £142.45 cheaper plus their compensation of £60 so £202.45 being refunded to us plus 14 nights in Golden Sands to look forward to.

She also said that she that she thought all the changes had now been made so fingers crossed!

:D

Alpech
A happy Balkan customer (for now)
Reply
Brilliant, absolutely delighted for you.

Balkan have their faults but one advantage is you can keep your room until departure and with small children this is a very big plus.

Patka
Reply
Glad you're sorted and saving money :)
TC
Reply
just wanted to let you know after sending a letter into balkan they have now refunded our deposit. have put a posting on the complaints forum .
thankyou for all your replies
deborah
Reply
Good news! :D

Baldur
Reply
my friend WAS going to golden sands from manchester in july, but she has just heard from BALKAN, that her flight has now been changed and she needs to get to GLASGOW for her flight. her holiday was booked a year ago, we did advise her not to go with balkan and now she finds herself with no where to go as everything else is booked up for the dates she can go, and you dont get much other choice with balkan. if she'd gone with 1st choice at least she'd of had lots of other destinations ot choose from. She has a young toddler and is obviously not going to travel to scotland for her flight. i think she is in the middle of trying to get some compensation. has anyone else found themselves in this situation and what can you do about it. thanks
Reply
Well she should be able to cancel with a full refund.

If you give us the dates and rest of the details, perhaps we can find something for her.

Kath HT Admin
Reply
Hi Cooperloian,

Please double check this with your friend, because changing a flight from Manchester to Glasgow doesn't sound right to me. What can happen is that the flight is from Manchester via Glasgow or somewhere else, adding a couple of hours on the journey time.

If what you are saying is correct, she is entitled to a full refund plus compensation on a sliding scale depending on notice given. This is in the booking conditions.

Peter
Reply
hi peter of york
it is correct, she is meant to go to glasgow, not just divert to there after boarding at manchester. i have found out that after a fight she has had a refund and is now going to turkey with 1st choice. Balken are well out of order!!!!!!!!!
Reply
Thanks Cooperloian, I am most surprised.

It indicates to me how the numbers of tourists from the UK are in free fall. In 2006 they were a third down from 2005, and the way the flights have been messed about this year suggests it's getting worse.

I'm glad your friend got a the full refund she was fully entitled to.

Peter
Reply
After reading all these posts I'm worried now. I have booked flights only with Balkan from Cardiff to Bourgas on July 15th for two weeks. Only did it last week, so hoping that nothing will change. Got a four year old and a fifteen month old so the idea of a longer flight does not sound attractive to put it mildly. Just have to keep my fingers crossed i guess.
Kath
Reply
Hi Kath,

I have had no problem when I have flown from Cardiff or Bristol to Burgas or Varna *BUT* the two return flights that I have made from Varna to Cardiff have been rerouted via Belfast (an hour or so wait on the tarmac for Belfast passengers to disembark and a new group to embark).

Baldur
Reply
Am new member so if I make any mistakes apoligies.This is our first time to bulgaria and balkan cancelled our flight leaving from galsgow on the 28 of june.Balkan offered a monday flight which was no use for husbands work cant understand why they cancelled as our friends tried to book byt was told the flight was full.Looked on the internet ourselves and found balkan flight leaving from edinburgh on the friday went to first choice who we booked through and they called balkan only to be told there was no flight thankfully she persisted and we are now on this flight.Iam now just nervous that everything will go ok fingers crossed.Am staying at the flora park hope it will be nice
Reply
Hi Wendy,

The Flora Park appears to be a complex which consists of the Flora, Rodopi & Zvete hotels, you'll find their location in Sector 'C' of THIS MAP, not too far from the centre of the resort.

We have one review from last year HERE - perhaps you'd be good enough to add your review when you return?

Baldur
Reply
Hi,Baldur thanks for the info will leave a review when we get back are leaving on the 29/6/07 and am looking forward to going our 8 year old is also excited and my husband is looking forward to a relaxing holiday after 2 years to florida.Feel better after reading the review that was on the site.
Reply
Holiday Truths Forum

Post a Reply

Please sign in or register an account to reply to this post.

Sign in / Register

Holiday Truths Forum Ship image

Get the best deals!

from our cruise, ski and holiday partners

You can change your email preferences at any time.

Yes, I want to save money by receiving personalised travel emails with awesome deals from Holiday Truths group companies which are hotholidays.co.uk,getrcuising.co.uk and getskiing.co.uk. By subscribing I agree to the Privacy Policy

No, thank you.