Hi
Just been for weeks holiday with cosmos,coach transfer included,got to Tenerife and asked
the HAPPY REP !! how many drops before my hotel she said "NINE",i told her to do a runner
i will get a taxi for the sake of 22 euros.
I was also told the same when they wanted to pick me up so i used the taxi again at least i got to the airport on time,please see my note on the Monarch airline site.
I also spotted a new procedure in place at this hotel,where the reps do not visit certain hotels but if you require a rep you have to ring them for a visit,i bet it does not say that in the brochures!!!
Davyboy
the rep bit brings them in line with Thomson and First choice .. a rep is available to all hotels [but not necessarily resident or regular calling] but a contact number is available... some of this is due to the number of holidaymakers who book independent or like to do their own thing on holiday..apart from BIG hotels the daily rep is a dying animal.. noticed it over the last couple of years becoming the rule rather than the exception
I can confirm that Cosmos do tell you on each page of their brochure if your hotel is visited by their rep or not.
Thanks
Mark757
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