I've just read a message that involved someone trying to book his parents (so I presume somewhat elderly people) Emergency Exit seats, I take it this is because they want the legroom not because they are that scared of flying. Last night I was on a TUIFly 737 and noticed as it was unloading that the people sat by the left side overwing exits were quite elderly. They struggled to get their bags out of the lockers and the woman had a stiff leg, walked with a limp and struggled to get up the slight ramp of the airbridge.
It concerns me that the people who sit in these seats are responsible for opening the exits in an emergency yet many airlines are now selling them off as "Extra Legroom" with no thought for whether the person who sits there will be able to manage the doors. I can remember about 2002 flying with BMI and at that time they looked for the "right person" at checkin. Having been chosen the attendant came and gave me a special briefing on what to do before the main safety chat that everyone else ignored.
Am I only the only person worried that airlines are treating these rows as money making opportunities rather than escape routes??
didn't realise they were doing this Steve. We've sat in these seats a few times, and have always been asked if we had any disabilities which would prevent us from being able to react swiftly if necessary. We've also been given a briefing.
I thought then how on earth did they get sold these seats also the cabin crew surely must have seen them on the plane getting into their seats at some point and I wondered how they were still allowed to occupy them
The crew came up to me and explained how the emergency door was operated if need be. I really dont know how the people opposite would have managed in any emergency.
Angie.
Will move this to our flights section where the aircraft experts live.
We have been asked if we had any disability when given these seats too. Often we ask how much it is for extra legroom, and the price certainly varies. Once we paid £15 each. One holiday they wanted £40 each, we said no thanks to that one
we were given these seats free on our return from turkey, we hadnt even paid for pre booked seating. we were both given a briefing onboard about how to open etc..that was with thomson
Various passengers were then asked if they would like to sit in these seats as it was a requirement that someone is there to open the emergency exit doors. There was of course no charge in this instance to move into them.
To use them you have to be 'able-bodied' and over 18 years old and of course be able to do the seat belts up - which, in my experience, are normally a little smaller than the rest of the plane.
Chris
TFS1 wrote:To use them you have to be 'able-bodied' and over 18 years old and of course be able to do the seat belts up - which, in my experience, are normally a little smaller than the rest of the plane.
i'd better work a bit harder on my diet then! we've booked extra legroom seats on a thomson flight in 7 weeks time although they might not necessarily be emergency exit as well.
Must admit in the past I have ocuppied these seats with my son and was sold these as extra legroom, but I certainly don't recall being giving any briefing about what do do in the event of an emergency
I flew with Easyjet from Gatwick last week and was seated in an exit row, not next to the door though. The flight attendant explained to the man in the door seat how to manœuvre the various handles to open the door in case of an emergency.
I fly on domestic flights and always ask for emergency seats. There is a picture chart on the back of the seat in front showing step by step how to deal with the door in an emergency. The last picture has always made me smile. It shows in colour a picture of a chute with people sliding down to safety onto brilliantly green grass. How often I wonder does that ever happen in a plane crash?
digby wrote:How often I wonder does that ever happen in a plane crash?
I hope nobody has the oportunity to find out! Instructions on how to open doors are also detailed on safety cards in seat back pockets of non-exit row seats.
Darren
Having flown BA both TATL and European last week, I noticed that the cabin crew made a specific point of checking the suitability of the passengers in the emergency exit rows and explaining what to do in case of an emergency. There was even a small problem that was solved by the steward's diplomacy and the willingness of another passenger to move, basically because one of the passengers in that row was rather barrelchested, and would not move unless his friend could move too. He made quite a fuss, and it is only thanks to the offer of a kind young lady sitting next to an empty seat in another row that he accepted to move.
Never have I known any airline to allow people who are not fully mobile to be in these seats.
I'm not saying it hasn't happened but I have no experience of this being the case.
Mark
(obviously only commenting on Thomson Airways, most airlines have similar safety requirements though)
Yes the airlines sell them as extra legroom seating but as crew we get the final say on who sits there. We wont turf you out if you manage to slip thru the net at check in, we would just move you for take off and landing, and have someone seated there who does fit the criteria. As for the crew being able to monitor everyone sitting down, this is very difficult, as we are often assisting with bags, babies, meal requests and boarding an aircraft to get it out on time, plus some people know this, and often are quite sneaky and dont tell anyone they have a disability, as they think they will get moved... sadly though, this can put everyone in danger, if we, as crew arent aware of how able bodied they are, in the event of an emergency.
Does that mean if you are refused the seat they give you back the money they have accepted when you book on the net or at the travel agents.If these seats are so important they should not be sold as extra leg room,on Qatar Airways you cannot book these seat numbers they can only be allocated at checkin.
I don't believe you would get a refund if you knowingly booked the seats and did not meet the criteria. I have read something to this effect on the Thomson Airways website earlier this year when I booked a flight/extra legroom seats.
qatarman wrote:Does that mean if you are refused the seat they give you back the money they have accepted when you book on the net or at the travel agents.
The way I understand it, as BY-TOM-AMM-FCA mentions, if you book exit row seats and don't meet the criteria to occupy them, either through knowingly booking the seats even though you don't meet the criteria, or are deamed unsuitable on the day, you can be refused the seating with no refund. The only circumstances you are entitled to a refund is if the seats were booked by the travel agent and they failed to mention the regulations and the passengers unsuitable or there was an error, eg a child as part of a family group. Proving that is another thing though!
Darren
Am I correct in thinking the seats on doors which are manned by cabin crew do not come into this category its only the overwing emergency exits as on say a 737. Sorry BY-TOM- has already answered this,brain not engaged.
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