Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
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What can you do at this late stage? Not a lot I would think. They have made a mistake and informed you. Consider also that a reason for not offering an alternative could be they have not got one.

It is possible that you could pursue them for compensation - but you will not get very far with it in the short time you have before the holiday.

My suggestion would be to WRITE - not email, and send recorded/signed for delivery to them reluctantly accepting the change, but reserve the right to seek redress should this impact upon your holiday enjoyment when you return.

When there take notes and pictures if it really does impact, but don't let it rule/spoil your holiday. Just go and enjoy yourself.

fwh
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fwh what great advice, superbly put also, one last thing keep your letter short and to the point.
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Just curious, have they now changed the description on the web page and put limited sea view ?

You still have 3 months before you travel so you maybe you can persuade them to offer you a complete sea view alternative with no extra costs.
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