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Just had a similar experience with Nationwide.
the sum in question...7p
costs. 2 phone calls from me
2 letters from them
40 mile round trip to nearest branch
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Well there's no way I'm phoning them, nor am I going to waste time going into a branch when I'm next in the town. If I get another one I'll either just bin it or sellotape it up again and 'return to sender'.
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I had about £2.63 in an old Nationwide account & for years would repeatedly get statements showing my balance which I just ignored. Eventually I phoned them up, they couldn't transfer it without me going into the branch so they posted me out a cheque.

Years ago I used to be a bookkeeper so recognise the satisfaction of a zero balance so I kind of understand.
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hope I don't have any problems I just opened an account and a isa and gave them 15,000 (((
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madasharley wrote:
hope I don't have any problems I just opened an account and a isa and gave them 15,000 (((


A couple of years ago my brother opened an Isa at a Halifax branch with that years allowance, over £5000, and yes - they lost it. It took MONTHS for the Halifax to find it. :que
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omg well hopefully all will be ok luck has it I live opposite the branch so can easy pop in and give them greif lol
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I few weeks ago I received a letter from Mint (credit card) it said I had a credit balance, you hear about credit card fraud so I phoned them - apparently they have gone back through their system and have found some credit balanced from 2004 - she told me the credit had been credited to my bank account - I asked which one - she couldn't tell me - so I said I probably didn't have the account anymore - idiots

The word f r a u d has been replaced with stars :que
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Feebee1 wrote:
I few weeks ago I received a letter from Mint (credit card) it said I had a credit balance, you hear about credit card ***** so I phoned them - apparently they have gone back through their system and have found some credit balanced from 2004 - she told me the credit had been credited to my bank account - I asked which one - she couldn't tell me - so I said I probably didn't have the account anymore - idiots

The word f r a u d has been replaced with stars :que


This was put in place so as not to risk HT being sued for libel in certain cases.
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