:I would like to make a few comments on this dismal hotel. First impressions were good, however the first thing to come to our notice was the fact that the light did not work. After telling the owner of this, he handed us a light bulb.
From then on it was a series of incidents, the drains in our room (no 4) smelt so bad that in the end we went and brought some bleach, and the only way to take a shower was to fill the drain grid and shower outlet. The water from the shower ran out through the walls, which on the outside of the building were covered with green moss and black mildew. It had leaked for so long that it had rotted the bottom of the door frames to the patio.
We had one towel each when we arrived, this was changed on the third day. The towels obviously got very wet, there was nowhere to dry them but the rusty railings around the patio. The floor of the shower was never cleaned, and by the end of the week was horrible. The bin for the toilet paper was only emptied every third day, which is not very hygienic.
The patio had just one chair, which was coved in a cushion that had obviously been left there several summers, it was coved in mildew with rusty cushion buttons.
I woke one morning to find a huge spring sticking out of the mattress, I spoke to the girl at the bar (the owner was not around), she promised to get it seen to. However, when we came back to the room it was still there. The next day I spoke to the owners wife, she said she would sort it. When I slept on it that night I cut my thigh on another spring sticking out of the centre of the mattress, they had just turned the mattress over, the original spring was still sticking out of the other side. Eventually on the third night the mattress was changed.
There was no point in trying to contact our rep, I only saw her at the welcome meeting. There was also no point in complaining to the owner, he was very morose and only seemed to turn up to change the TV to golf or football.
The girl on the bar (Irene) was a star, and worked her socks off. One evening she was serving at the bar, serving the evening meal, and checking in new customers.
How this hotel got 3 stars is a mystery to me. Maybe because it has a pool. However, as the hotel is situated on a very busy road, it was like trying to relax on the hard shoulder of the M25.
NOT RECOMMENDED x