Incidently, i spoke to our underwriters who said that if we were to decline a claim the ombudsman would rip us to pieces, And i totally agree - So i would follow their complaints procedure, get a 'final decision' letter from the insurers and go to the FSA
Good Luck
Leigh-Anne
You cannot claim against a policy that has expired prior to the date of a reason for a claim. If you had already renewed the policy with the same company, then, if it had been accepted you may have been able to claim against the new policy.
fwh
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