Hello
I have spoken to the FC shop in my local area on Sunday but as customer services were not open they could not change my booking.
I have to go back down there after work today.
FC has not told me anything regarding money per person or compensation I only know what I have read on the forum.
Maybe I am picking really expensive holidays but after this drama I think we all deserve an excellent holiday but like I said before they are all coming back really expensive.
Waiting for FC to phone back now but more then likely I will be in the shop before they phone back.
we knew about the delayed start but thought it would be ready for next summer surely
I feel like contacting FC and asking them to refund my deposit taken from my credit card plus clearance payment. I know it is the developers fault and FC have been led a merry old song and dance about dates of definite opening but they should STOP TAKING BOOKINGS!
I am just going to have to wait and see what happens I suppose.
We upgraded to a 5 star luxury hotel and still had money coming back to us. We don't have to use our savings for spends now F/C have paid.
Get what your entiltled too!!!!!!!!!!! And then enjoy............
Does anyone no how long the dedicated helpline is open for i've being trying to get through all day and its just ringing out !!!!! is there only 1 person working.
I am on the 0161 number now and it is just ringing and ringing will they refund the cost of call I don't think so.........!!!!!!!!!!
Good Luck Kelly!!!!!!!!!!!!!!!!!!!!!!
Good Luck Kelly!!!!!!!!!!!!
Thanks Paula
Kazykaz
So when now is the date of this hotel meant to be opening?
No not got through yet. Its like the phones ringing in one room and staff in another totally ignoring it!!!!!!!!! I dont know what u are feeling but i'm getting rather frustrated by all this
I am really annoyed
Let me know if you get through and if you do get through can you tell them to answer phones as it is only making customers attitudes worse
Thanks and good luck to you
Got through 27mins told me what we are entitled to which is like everyone £150.00ea and 10% comp. which gets swallowed up because all over places are more expensive .
Hi all. i have just got back from my travel agents.(co-op travel). they were brilliant. we were not given £150.00 back as this was only payable to people going at beginning of aug. we got 10% off which did not work out too bad. also got £400.00 back because the holiday we are now going on is cheaper. we are going to pegasus palace in turkey. it looks brill. we have got a jacuzzi suite with our private pool that is shared with four other apartments. am not complaining. we fly out on 28th aug instead of 30th and we now go from leeds and bradford airport instead of manchester, the flights are better aswell. we fly st 9.55a.m. where as we would have flown at 7.30a.m to kos. well goodbye all and i hope you all get sorted. i may get to go to kabc one day.
hi all we were going in sept still offered 150 per adult. to greeneyedgal12 where in dominican which hotel?
Just checked out the latest pics in the gallery dated 28 June, what a total mess! It is obvious that it still has a lot of work to do, proving that FC could of given us a lot more notice!
we have been told the kasc will not open at all this summer. this was supposed to be my honeymoon. i get married two weeks on sat cant wait and now our holiday has been sorted i can relax.
meant to put kabc. sorry.
I have spoken to FC this morning and they have told me that KABC will be open hopefully later this year
I wonder how far behind they are with this hotel!
I asked the FC rep about my deposit. She said I should be alright on going in July. I hold my breath. If I have to go through all this fiasco next year that half of you have been through I will not be happy. Especially booking 13 months in advance!
If it does not come up I know that I will want Cyprus only as a alternative! At the same cost as agreed for KABC. Especially when this has been going on now for so long.
You think that they would have the sense now to hell with it just refund all next years deposits. I was not offered it refunded.
I'm going to have to ride this one out
I could not get through till this morning and was online last night watching the holidays go from under my nose.
I needed interconnecting rooms as we have 3kids, average family is supposed to have 4 - all the rooms fit max of 4.
I searched the website in alphabetical order so Turkey was my last option out of god knows how many holidays and I too are going to Titanic Hotel.
I got extra paid plus 10% refund. A guy this morning told me in error that I would also get the difference back of the additional they are willing to pay. They would pay upto 750 more than I paid, it was only 400 more so I also got the extra 350 back.
I now get 850 back. The hotel is All Inc till 3am.
I first felt for those going 1st & 5th July, I felt sick.