Holiday Complaints

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thanks for letting me know about this website. its me who is waiting for the confirmation on what thomson are doing with these apartments, i rang them again today, they said they will get back to me on monday but they still dont know whats going on. and in the process everything else is being booked
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I wonder if one of the mods could move this to the Holiday Complaints section? I just think there might be more response/advice forthcoming in there.

A brief update - Andrew is still waiting for Thomson to confirm that they no longer have a contract with the Latania even though they have confirmed this to other customers booked for Summer 2011 and offered alternative holidays/refund.

Even the owners of the Latania have confirmed they have not signed a contract with thomson for this year.

If Andrew cancels now he will lose his deposit - but if he waits for Thomson to contact him it might be too late to find him alternative accomodation in Stalis and he may get 'bumped' to a different resort.

can anyone offer any advice?
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