Not 2 weeks after it was reduced by £400 and I was gutted. This would have given us money to do trips and not worry about any little extras we might need. Needless to say we got no positive response from First Choice whatsoever but to be fair it is what we expected. Having spoken to First Choice where we booked our holiday when the final balance was due I was spoken to like a little old lady who couldn't count up to 10 and called "my love". Having told this lady I was not her love my experience worsened. I should have realised what I was dealing with as when I went in to book two of the sales team were laughing at somebody who had gone in to make only an enquiry. At that time, I was of course important as I was booking.
Once our tickets arrives it was noticed that First Choice had booked us into the South Terminal Car Park and yet we are flying from the North. I telephoned First Choice and was told it would be dealt with and I was sent a new booking for the north side. I now find that the car park now booked for me is 10 -12 minutes away and a 20 minute interval whereby the previous one booked at the time of taking my money was only a 2 minute drive away and a 10 minute interval. (Was this a vindictive act? I have my feelings) This morning I telephoned and asked to speak to the Manager XXXXX who said it was all they could get. I was so upset - crying just 7 days prior to my holiday that eventually he said he would try. I received a phone call - not from XXXXX as no doubt this MANAGER did not have the courage to speak to me but another young lady who yes you guessed said they couldn't book be on the equivalent car park the north side as they were full? According to the internet there are spaces everywhere.
First Choice are the cheapest travel agent / company I know of. Why or why don't I listen to my partner who tells me you only get what you pay for? First Choice will be my Last Choice if I live long enough to have another holiday.
I am looking forward to meeing the people of Vilamendhoo Island - I have emailed them and they seem charming. I will post my findings in 3 weeks when I return. This whole experience has put such a damper on my "holiday of a lifetime"
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Edited by
David
2011-07-10 10:25:08
Edited to remove personal name