Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
Well done. that's good news :)

Pam
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That's great news, thanks for the update, but I still have a couple of questions.

Have you cancelled the holiday in writing by recorded delivery?

Did your uncle declare his pre-existing condition to the insurance? If not, you may have a problem getting your deposits back.

luci :wave
Reply
Yeah the holiday has been cancelled and sent recorded delivery. I have been trying to sort out with my aunt the insurance side of things. She says they did declare all to the insurance as I had warnend them never to withhold any info from them so, when we find the papers (some where in her house) I will be able to check it and all being well get onto them. Once again thankyou allits nice to know people will help if they can. :cheers
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Well that all sounds positive. Good luck with it.

luci :wave
Reply
Having found their paper work from the insurance company it seems he told them he suffers from depression he has not said manic depression/bi-polar and he has now been diagnosed with schizophrenia so I really don`t hold out much hope of getting the deposits back but, at least they got the other money from thomas cook
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