Hi, we bought an appartment in Tenerife last year. We found a very good estate agent who did everything for us, even befor we bought a property. She made the appointment at the Police Station the first day we arrived and had the forms already completed. Take plenty of colour photocopies of your passport. We then collected the NIE certificate the following week. We had already opened a spanish bank account before we left home. Most UK banks have arrangements with spanish banks. We went with Solbank, (check out English web-site, they also have a London office). We transfer funds before we left home. We also arranged a Spanish mortage, fixed for the full term. We chose our property on the second day, and completed within the 2 week holiday. We even left things in the appartment for our return. The answer is to do plenty of research before you go. Find an estate agent your get on with, and trust. Make sure they know you are serious and they are the only one. We had great service, with no problems, and now both the estate agent and bank manager are friends. Come back if you want more help.