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Kath HT Admin

hi kath. thanks for quick reply. as yet not been informed by travel company hays travel of building work, booked 4 weeks ago, can i get full refund cheers

How have you learned of it ? You need to ask the travel agent what they know about it and what they are prepared to do for you.

I don't think you can cancel but they usually allow you to transfer if the work is significant enough to marr your holiday. However, I am not legally qualified to advise you.

Why not give Ros Fernihough, Travel Law Solicitor a call, she will give you free impartial advice. Her number is 01922 621114

Let us know how you get on.

Kath x

Why don't you contact the company first? Maybe your information differs from theirs? Maybe you should give them an opportunity to assist you? Maybe they might be really helpful?

Hi Kiojazz,

I would have a word with Ros Fernihough on 01922 621114 first.

Knowledge of your rights means they can't talk you into anything you don't want.

Peter