sadly ive had 2 very bad holidays where ive had to use solicitors to get any money back
the first bad one holiday we had was 7 years ago in gumbet turkey. we nearly died, the gas leaked from the cooker all night and all kids were ill, my son then about 10 and my baby 12 mths were rushed to hospital, vomitting uncontrollably both sleepy with violent headaches. my oldest daughter was 13 and she wasnt so bad nor were we, we only had headaches and tiredness. ive never been so worried, the hotel were dreadful and the manager ran in opened all windows ,doors etc ,took cooker out,then proceeded to deny any gas leaks despite the strong smell and the state we were all in, luckily i had witnesses. this happened within the first 2 days of the holiday, kids were ill for about 4 days, we couldnt move rooms as they were full, so we had no cooker for that week. we changed rooms week two, then after we were feeling better the family from hell moved in
shouting ,jumping in the pool from 3am til 5-6am and all apts were around the pool, hubby went out and asked them to be quiet and ended up with a mouthful of abuse,that went on all week, nightstaff wouldnt help as they were afraid of these roughians and joined in the singing etc with them. we had to go to court over this as TO refused to admit fault , happy to say we won the case and everyone was ok
the 2nd bad one we had was about 3-4 years ago in hammamet tunisia. the weather for the second week poured with rain and thunder and lightening which didnt help the situation, as there wasnt much entertainment for the kids so they were bored
firstly we had asked for a quiet room and we were put over the disco, so loud thumping music til late the first night, day 2 we asked to be moved to quieter room and also we had found a cockroach in our room !!!
food was diabolical, hubby had maggots in his peach, i had onion skins in my strawberries, ants in my salad. i saw a cockroach run around the outside of the hotplate and shouted to the chef who promptly splattered infront of me with the food sign grrr , with that i felt sick. a lot of the meat was raw in the middle, the place was waiting for serious health problems. loads of complaints went to the rep who didnt care and her reply to cockoaches was you are in a hot climate what do you expect and think yourselves lucky cos next month these cockroaches fly omg !!! we also had ants in the rooms and had to constantly get insect spray for them
there was a fight amongst some guests and the police were called one single mam and her kids were escorted off the premises and moved to another hotel,after causing so much trouble threatening another single mother, verbally and hammering on her door and pushing her this was done infront of a lot of us which left a bad atmosphere there
my son had an accident playing table tennis ,he slipped due to wet floor and there was a nail sticking out the corner of the table and cut all his stomach which bled quite a lot and as he fell banged his head too so had a black eye
another guest we spoke to had sexual harrassment when she went on a camel ride organised from the hotel
whole holiday was a disaster, ros helped me with this and won nearly all my holiday money back for me as i had photo evidence
so ive had 2 very bad holidays and both had a lot more minor problems that i havent bothered to mention as in my opinion these problems were bad enough