Flew to Hurghada with First Choice 11/1 - 18/1. Flight on time from LGW. 4 1/2 hour flight.

Flight crew left alot to be desired. Outbound one stewardess very rude to passengers, at best disorganised, at worst downright dangerous - the crew member in charge even said out loud the access code into the flight deck in front of passengers queuing for the toilet next to it! Got huffed at for asking for the ice stewardess offered in my drink but failed to provide. Passenger nearby had bought a diabetic meal got a Veggie meal instead and told he was lucky he got any meal! Another passenger got away with having a crafty smoke in the toilet midway. Temperature as hot as an oven.

Flight back was better service, crew friendly but condition on plane left alot to be desired. My tray table was broken (hanging on by one joint) & dirty, 2 of our 3 seats were badly torn, our arm rest broken and quite dangerous as sharp metal edge protruding. Toldto buy a comfort pack containing blanket,pillow etc to lean on instead! Legroom was non existant on return flight - my 6 foot husband had to sit sideways as gap to seat in front too small to sit facing forward!

First & last choice.