Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
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Rita - Your contract is with Thomson, not the hotel, and I don't suppose the airline is interested in how many people are sharing a room. Those tickets are not worth the paper they're printed on (and probably weeks ago) should Thomson chose to cancel your booking.

They cant cancel our holiday as we dont owe them any money.


They can I'm afraid and a very similar thing happened to me a few years ago. Might be wise to check it out with Ross or get written confirmation from Thomson.
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If Thomson,s havent said or sent you anything youll be fine.
\dont worry about it.

;)
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I've got my tickets for the holiday from Thomson and it has the names of all 4 of us listed as staying in the room. Our flights, transfers and the all inclusive is booked and its all on the tickets. There is nothing on the travel documentation that indicates there is a problem. I've checked with the airline and hotel, and they have confirmed the arrangements, as booked.


Excellent, plus you've checked with hotel and everythings fine there also. Have a great holiday and please let us know how things were on your return. :tup
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