DIY Holidays

Discussion relating to DIY holidays
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They are part of the Hayes Travel Group. There's some info here along with a free phone 0800 number - try giving that a ring.

http://www.haystravel.co.uk/information/aboutus.php
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Do email them again.

I booked our room with them for our upcoming holiday in Turkey and even though I emailed them about something late on the saturday night (about 11pm) they responded in less than 15 mins, it too was over a query about the rooms but all was resolved really quickly. Hope that you get a positive response

Karen x
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