Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
flydeals
3 Posts
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why dont you ask for a full refund which im sure if the flights have been cancelled they should offer and rebook, or ask them for the difference in price if you get them to transfer them over for you, how much is the difference ?
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You should read the terms of the ATOL holder - AVRO (your booking is with them)
here; http://www.avro.co.uk/TermsConditions/

If AVRO cancel the flight they will offer a full refund. The Agent (flydeals) should offer an alternative or offer the full refund, including any deposit paid.

Tell them you have read AVROS's T&Cs and want a the full refund (if that is what you want). Then book again, maybe elsewhere. Flydeals only act as an agent and your contract is with the supplier, in this case AVRO.
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