I have booked to go to Oasis Playa Coco in Cuba in September. However I'd like to change my booking to the Iberostar Daquiri. I can only do it through the branch (as I booked it in the branch) but obviously they are closed today!
They price matched the TC website quote when I originally booked and my question is now .... will they still price match the current website price for ID when I amend or not? I can't afford to change if they don't .... I called up TC and they said they would take the current price but not sure if that means a website price or brochure price ...
Many thanks!
I doubt very much if they would use the brochure price Hannah as those arn't worth the paper they are printed on . At a guess I would say that days on-line price but "possibly" without the discount for online booking . There will definately be an amendment charge , usually about £25 per person . If it's cheaper on the day than your original hotel you will get that better price .
Thanks lynwestie - unfortunately its not cheaper, its £200 more! I might just wait and see if the price comes down and then pounce when it does!
might just wait and see if the price comes down and then pounce when it does!
It could always go up though Hannah . If you can get a price you are happy with to transfer then you will at least have peace of mind .
Have a shot at trying this number 01274384658 . If the customer services cannot help ask for the admin department who will deal with it . I made a change to my booking on that number and again for my friend yesterday when no other department could help us yesterday.
Thanks Lynwestie. I have already called the TC customer services and they say I have to go through the branch unfortunately. Never mind, I'll just have to be patient until tomorrow!
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