Im going to this hotel in 2 weeks, i've read the reviews, mostly good, some average, the odd bad one. Any hotel will get the odd miserable report, its all down to what the person wants from there holiday and how they see 4* compared to here, some people buy a holiday abroad and expect it to be the ritz and when it isnt they write a poor report, the average holiday maker will accept the fact that they are abroad and standards may not be upto the UK. At the end of the day a holiday is what you make it, there will be things in all hotels that people will have a gripe about, especially the food and drink when it comes to all inclusive, ive been to hotels were it has had bad reports and found the all inclusive bit very nice. I'll write a review when i get back on an honest opinion from an average brit.