I booked with Alpharooms on the 18th July - taxi transfers, accomodation and flights.
On the 21st July I had to request a change of dates to the following week.
Many phone calls and emails later, I received an email stating....
I've just got word from the flights team regarding this. The airline have stated that to do this you will lose £219.77 from the price you paid for the original flights, pay a £60 administration to amend the flights and then have the cost of the new flights to pay for.
If you cancel the flights altogether you lose 100% of the money paid and then have the cost of new flights.
I am on the phone now to Alpharooms, on hold whilst he sorts out my new flights.
He explained that the airline classes it as a cancellation, so charge £60 admin fee plus 70% of the cost of the flights, then I have to pay for two new flights.
This has worked out as a very expensive lesson.
Take care all
Lynn