Papa wrote:

EU regulations clearly state the provisions for delayed and cancelled flights.

They should have been put up in a hotel overnight.

We were delayed for 24 hours in March and Thomson followed the rules to the letter.

We were hoteled and given food vouchers.

These rules are very clear and the airlines are required to display a copy at check in.

Papa

http://www.holidaytruths.co.uk/viewtopic.php?f=38&t=27638

Papa, that is all well and good, but on that day there were aprox 70-80 flights cancelled at MAN at least, all hotels were booked up with stranded passengers, transport network impossible to get anywhere else for a hotel, so unfortunately they had no other choice than to bed down in the terminal along with thousands of others too.......
and passengers cannot be served items from the bar etc onboard due Customs and Excise regs, not airlines being difficult.