Sorry: Traveller means the agent will do all the work so you can then book direct. My mistake.
Anyway, you all know what I mean. Get someone to do loads of work (who's trying to keep their jobs), walk away and then search until you can find it a few quid cheaper online.
Only in a few years time, travel will all be online, never again will you get a personal service. It will be like all ending up at the checkout at Tescos or similar. The local butchers and bakers will have shut down and the only food you can buy will be from the 'basics homebrand' range on buy one get one free.