We were due to fly back from Punta Cana on Thur afternoon and after check in we were eventaully told our in bound flight had landed at La Ramana due to bad weather ( yes the weather was wet but every other flight in and out managed fine )
We were buss'd 2 and half hr away to a hotel overnight and took off from La Ramana an 9am on Fri some 17 hrs late...
The hotel we were taken to was all inclusive however due to the times we only had an evening meal ( no breakfast as we left hotel 6am ) At the airport we all had to buy breakfast and water. Not one rep was on hand and the one we saw at the hotel the eveing before was to busy telling us she was alone as 2 others had not showed up !
Worst service ever from First choice. Is there anything we can do ? Is it worth getting in touch with Thompson / first choice or will they tell us to go through our own insurance ?
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