Hi any advice is appreciated.
booked holiday via lowcostholidays.com in July
money taken twice after web site error
advice and customer service since has been appauling, still no joy
Trading Standards advise to go via Small Claims Court as Goods Not Received
Welcome to the forums Paddy. Lowcost holidays do offer assistance to our members of this site. Please try contacting the email address that they have provided for us (you could let them know you have come to them via Holidaytruths :- info@lowcostholidays.com
If you paid by credit card then you should be able to claim from the CC company under Section 75.
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