Hi
We returned from HV early hours Saturday - it was amazing!
We did have to move rooms (from block 14 to block 10) after 3 days as the room we were in was too small for a family of four and was really far away from the main pool/splash pool and wasn't the all singing and dancing room that the travel agent had sold us the new room was much bigger and the hotel staff helped to move all the luggage. We later found out that if we had have gone straight to reception on the morning after arrival and not waited to see the rep at the welcome meeting then they would have moved us that day I think the rep thought that after 3 days we would have been settled and not bothered about moving!
Our kids (aged 6 and 4) loved it too - the ifive live team (all 47 of them) are fantastic, between the kids clubs and activities around the pool you are spoilt for choice of things to do - we we're there for 2 weeks and could have very easily stayed another week!
My husband did get an off tummy but nothing serious (he didn't have to spend the day in the room and was nothing different as what one of the family usually experience on any holiday) and was soon on the mend after taking the tablets bought at the pharmacy. Neither I nor the two kids got sick at all and did have ice-creams, ice in drinks and did eat all different types of food. In fact we did nothing different to my husband!
The only thing I didn't really like was SOME of the other guests who for some unknown reason thought they were better than other guests and seemed to have manners similar to that of ally cats both towards the staff and other guests.
Getting a sunbed was a bit of a pain you could see some guests used just their own towels (which obviously we put out during the night!) and then didn't turn up until after 11am, which I suppose is not much different to other hotels and we had no problems getting beds beside the activity pool or splash pools everyday at around 8am (one of us went to the pool while the other got the kids ready then we all went for breakfast together!)
All in all an amazing holiday and the first holiday that both my husband and I have said we would return next year (we usually say yes we'd go back but after a few years maybe) in fact it's the first holiday where I wasn't even ready to come home on our last day!