These were sent to me by a friend and made me chuckle - so I thought I would spread the smiles
Apparently these are some actual complaints that Thomas Cook holidaymakers wrote in to them about. I thought these might lighten the mood on this Holiday Complaints board and show that not all complaints received by holiday companies are perhaps justified. It made me wonder if some people should be allowed out of the country. Enjoy.
1. "I think it should be explained in the brochure that the local store does not sell proper biscuits like custard creams or ginger nuts."
2. "It's lazy of the local shopkeepers to close in the afternoons. I often needed to buy things during 'siesta' time - this should be banned
3. "On my holiday to Goa in India , I was disgusted to find that almost every restaurant served curry. I don't like spicy food at all."
4. "We booked an excursion to a water park but no-one told us we had to bring our swimming costumes and towels."
5. A tourist at a top African game lodge over looking a water hole, who spotted a visibly aroused elephant, complained that the sight of this rampant beast ruined his honeymoon by making him feel "inadequate".
6. A woman threatened to call police after claiming that she'd been locked in by staff. When in fact, she had mistaken the "do not disturb" sign on the back of the door as a warning to remain in the room.
7. "The beach was too sandy."
8. "We found the sand was not like the sand in the brochure. Your brochure shows the sand as yellow but it was white."
9. A guest at a Novotel in Australia complained his soup was too thick and strong. He was inadvertently slurping the gravy at the time.
10. "Topless sunbathing on the beach should be banned. The holiday was ruined as my husband spent all day looking at other women."
11. "We bought' Ray-Ban' sunglasses for five Euros from a street trader, only to find out they were fake."
12. "No-one told us there would be fish in the sea. The children were startled."
13. "There was no egg slicer in the apartment..."
14. "We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish..."
15. "The roads were uneven.
16. "It took us nine hours to fly home from Jamaica to England it only took the Americans three hours to get home."
17. "I compared the size of our one-bedroom apartment to our friends' three-bedroom apartment and ours was significantly smaller."
18. "The brochure stated: 'No hairdressers at the accommodation. We are trainee hairdressers - will we be OK staying there?"
19. "There are too many Spanish people. The receptionist speaks Spanish. The food is Spanish. Too many foreigners now live abroad'"
20. "We had to queue outside with no air conditioning."
21. "It is your duty as a tour operator to advise us of noisy or unruly guests before we travel."
22. "I was bitten by a mosquito - no-one said they could bite."
23. "My fiancé and I booked a twin-bedded room but we were placed in a double-bedded room. We now hold you responsible for the fact that I find myself pregnant. This would not have happened if you had put us in the room that we booked."
brilliant!
On holiday hijack on Sunday there was a woman who did actually complain that the sand on the beach was yellow instead of white!
What a great shame these are not complaints posted here on HT. I am sure we could enjoy giving answers/advice to all those poor souls.
PMSL!!!!!
never mind revoking passports - I've always said there should be an aptitude test before you get one!
But there is a serious side to this (asuming they are true).
Elsewhere there is a thread about increased passport charges to pay for increased workloads at UK consulates abroad. You don't have to look far to see why that happened.
And if clowns like this are writing complaints to TOs is it any wonder there is such a delay in dealing with genuine complaints?
I keep coming back to this thread wanting to answer some of them.
I think most of these people are the same ones who go on X factor thinking they can sing!!!
Great post, thanks
omg thankyou, am in bed with flu and this has cheered me up no end. Absolutely brilliant, you couldn't make it up
I like numbers 7 & 19 - wouldn't you just want to meet the people that said it
I've certainly met
- The woman in Tunisia who complained that there was NOTHING that her children could eat because they didn't serve fish fingers and chicken nuggets in the hotel.
- The couple in The Gambia who commented that they felt very uncomfortable being surrounded by so many black people.
- The family in Cuba who were dumbfounded by the fact that the chambermaid appeared to be incapable of understanding the notes (written in English!) that they kept leaving in their room with specific requests for what they wanted done.
- The couple in Portugal in a rock bottom priced studio (they'd paid the same as us - £190 for 14 days including flights!) who thought they were bad value for the money because it had been impossible to cook their usual Sunday roast dinner - the oven was too small and there wasn't a roasting tin anyway.
- Another couple in Portugal who walked out of a fish restaurant loudly complaining that they were going to have to go elsewhere to eat because there was no steak on the menu and they didn't like fish.
- The English woman in Wales who insisted that her child was going hungry because they were allergic to potatos if they were cooked and served in any way other than as deep-fried chips.
- The man in Crete who complained that all the tavernas used olive oil rather sunflower oil in their cooking and salad dressings and it was making him ill. (I would have pointed the finger at the amount of Metaxa he was drinking with his meal!)
- The woman on La Gomera in the Canaries who complained about the 'dirty' sand on the beach - the island is volcanic and hence the sand is black as any quick check before booking would have confirmed.
All in all, it makes me wonder how reps and customer service people manage to retain their sanity. And confiscating her passport wouldn't have kept the woman in Llangollen at home unless the Welsh Assembly starts to introduce border controls along Offa's Dike.
SM
Well I think it is no laughing matter that we've returned from our cruise, and I am pregnant because the beds were too close together
Brilliant. I think with some people, it even starts even when they get to the airport, before they even leave the UK, to go on holiday.
When I was in Rhodes a few years ago I was told by our rep that they'd had complaints because it was too hot and wanted them to do something about it! Maybe they should try not going away in the middle of the summer!
In mexico last year, an american fella complained to the barman in the swim-up bar that he was annoyed at getting splashed .......
18. "The brochure stated: 'No hairdressers at the accommodation. We are trainee hairdressers - will we be OK staying there?"
HAHAHAHAHAHAHA!!!
Oh my, I think I need the loo! So So funny...
CourtneeLouise. xx
ha ha ha ha ha ha
New review for the hotel I'm staying at in October.
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