Prettypollycat, I agree with what you say and I am aware of the situation you pointed out. I know from your comments on these forums that you are a well travelled flyer on the Monarch route to Goa.

I wouldn't want to insult your intelligence by pointing out that it is always a possibility with a chartered flight such as this one for scheduled times and aircraft to change, even at the last minute. Had the change been due to a technical problem with the aircraft then the same thing would have happened. I can only assure you that it certainly hasn't gone unnoticed by the company the great deal of inconvenience and upset caused to many of its passengers.

As a regular traveller on Monarch flights and someone with a very balanced view of the service they provide I would strongly encourage you to pass on your constructive feedback in writing to your tour operator for them to feed back to Monarch (if you booked this on the Monarch website then this will be Avro if it was a flight only booking, or Cosmos if it was booked as a package). Of course you can always send your comments direct to the airline as well but this is the usual process to follow and the 3 companies are in fact all part of the Monarch Group.

Although it will be of little consolation to those of you who had to experience the problems you did, I just wanted to point out one of the things that Monarch is doing to remedy party of the problem of flying on this aircraft in future. I hope your next experience of flying with Monarch goes a little more smoothly next time. :-)