No Graham. The 'tactful word' got no response at all. I explained what had happened and suggested that the lady might have taken them out of the bag to dry them off etc. and forgot to put them back. They said they would ask her but if she said she didn't know anything there was nothing they could do. Can you imagine the conversation if it hadn't been an oversight? "Did you take the lady's camera?" "Yes, I took it and sold it down the medina" - it just wasn't going to happen!
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I was told I had to speak to the boss who wasn't there but would be back later, I went back later and he was apparently there but wouldn't come out to speak to me. I was particularly disappointed because I have been using the Cristal for 14 years and know all the men who work there, as well as the 'touts' who come round with cigarettes and necklaces etc.
Incidentally I think my friends and family have probably been proved right and I have a screw loose! As you know I have a metal plate in my elbow and have always had a slight lump from a protruding screw, but now I have another much larger lump so it looks as though another screw is working its way out. I'm seeing the doctor next week to get it checked out.