Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
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Why not have a chat with Ros Fernihough who assists our members. She is a travel law lawyer and will offer you free advice on where you stand legally.

She can be contacted on 01922 621114.

(Taken from a reply written by Glynis - HT Administrator)

I hope you have some joy.
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Which airline was it? Air Jamaica?!
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Good idea about talking to Ros will do. It was Airtours, My Travel flight from London to Mexico but it was the return journey that was delayed.
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Would your travel insurance possible allow a claim for a fligt delay? Most normally pay out two tiers of compensation. One payment at either 8/10/12 hours, then another at 24hrs.
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There's also some information here (taken from the Safe and Sound Brochure) which may be of assistance:-

http://www.holidaytruths.co.uk/viewtopic.php?t=27638
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Hi Glynis

hope you didn't mind me quoting you earlier..lol :)
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Not at all roundasapound - thanks for assisting the members :D
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