Holiday Complaints

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You were happy to pay x pounds last year for the package and you are basically getting that package but with slightly different accomm. style. You acknowledge the true cost, now, to be higher than you paid back then but you'd like the under-occupancy supplement refunded.
My gut instinct tells me you've got a bit of a nerve.

However, I see your point but from a different perspective. Suppose you accept the new arrangements and they are not practical when you get there. For example, the two units may be separated by some distance and you are travelling as a group - that's why you originally booked ONE apartment. Check that aspect with the T.O.

Also, with an aprtment you would have had seating in the larger 6 occupancy for 6 people at the dinig table - plates etc for 6 settings. Now, if you decide to eat in/b-b-q etc. you'll need to start taking stuff to each other's room. We did this last year with friends on hol. and it's OK but we planned to have 2 sep. apartments not one joined.

On the plus side, you'll possibly have more bathrooms than with one apartment but not have the "togetherness" of being in one place.

I'd be tempted to get clear assurances on these points from the T.O. as they ARE changing the booking considerably when they split you like this.

Mike
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I know it's a bit cheeky, that's why I haven't pursued it yet :lol:

we booked together so we could spend time as a family, my mum is disabled and wanted to spend time with my kids as she can't cope with them alone (they are 3 and 4, I barely cope.. lol)

I'm more annoyed that FC still hasn't even bothered to inform me of these changes, if it wasn't for me showing the kids the hotel on the FC website and picking up a new brochure I may never have known.

I'm due at the TA tomorrow to pay my final balance so it might be time to have another chat.

:thanks

Sam.
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Seem to recall that there's a problem for T.O.'s making significant changes to bookings AFTER the final balance paid.

Ask your T.A. about that.

Mike
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