Greece and other Greek Island Discussion Forum

Discussions regarding holidays in Greece and other Greek Islands.
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i think you will find the following would be the best option

Customer Services,
First Choice Holidays,
Diamond House,
Peel Cross Road,
Salford,
Manchester, M5 4DT

wizard
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I went by the hotel just five minutes ago. Want to hear something interesting? I saw cleaning ladies cleaning the rooms, patio furniture outside, pools working, sunbeds on the beach. So the hotel will open, just not with FC.
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Totally gutted bout whole thing!! Supposed to go on 5th July, been offered the Pegasos Tropical in Turkey, seems to be the same spec as KABC, anybody else going here?
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hi all

I too was booked into kabc for the end of August......... I am so glad I found this site, but what about all the poor people that don't have web access, I wonder how they will find out?

Have been looking for alternatives but don't like any of them. The problem is I had my heart set on Kos abc :(
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Hi John

Have a think before your a rail roaded into PP. If you look at other options you can get something really upmarket with the compensation and added £150 per person. By swapping to the PP you are letting them off the the hook. We are going to larespark which looks fantastic and is 5 star. Check out the larespark own website before you decide. Loads more money, but hey they are paying not you.

Paula
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themcs - my friend who should have been going to kos with us this year, rebooked for next year when we got cancelled, she has been able to change next year now to the club alize in turkey with no quibbles, no admin costs, so there should be no problem changing your holiday to somewhere else.
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hi does anyone know if first choice will help if you have only paid a deposit not due to pay for another two weeks will they just refund our deposit or really help sort things out
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Hi Michelle

What if we just cancel full stop? We really don't trust First Choice any more. Also we always book early because we need to get a free child place. All similar holidays are now £300 - £400 more expensive. What do we do?

After all the messing around we had in the run up to this years holiday (Pegasus Palace) we have lost all faith in First Choice.

Anyone moving to Pegasus Palace don't worry it was great. All problems from last year have been ironed out.
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SP55 - Do you really think that? Wouldn't put it past them.

Just been onto the Eclipse website - no mention anywhere about it not opening. Also since yesterday the prices have gone up by £60 per person. Our holiday is now £500 dearer. Anyone booking this holiday today will still be under the impression that it will have been open for 12 months and they will be paying full whack to be a guinea pig!
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twelve of us were due to go to KABC on the 26 july but the week before the news hit the telly, we decided we'd had enough. My brother cancelled his holiday losing nearly £700 deposit and we rebooked for another hotel at the extra cost of £400 and it's only half board, which means we will now be needing some serious spending money for the six of us! Does anybody really think we have a serious chance of getting some compo out of them, cus they sure have taken us on a dam ride, it was getting to the point of making me feel bad, and i'd got to the point of not caring how we got out the KABC mess and at what cost! At least now we are off on a flipping good holiday that is not just managed by FC but Thompsons aswell :fly
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I think that the hotel is ready, but in their haste to get it fixed they made a lot of mistakes, and would have many problems.
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Bare in mind that FC do not own these places, they merely rent form the Greek operator, as FC is unhappy with the state of the build there is probably nothing to stop the local operator from either renting the place privately or entering into a one year agrement with someone else.

So it is possible that this property will be available, but from somebody else and probably under a different name, as the "Aqua Beach Club" brand is owned by First Choice.

It may also be the case that the original agreement allowed the local operator to rent a proportion of the property privately, which they may have decided to continue with to ensure that some money comes in this year.
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Hi guys just been to the travel shop offered 150 off per adult and 10% off the price of the holiday has enyone had more than this please let us know thanks
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Hi Peeps

As there will probably been no free child spaces left for this year and people already had them booked for KABC has anyone had any honored to them for new holiday

:?
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Hi everyone

Spoke to FC this morning on the dedicated number (had to hold for 30 minutes with the phone constantly ringing). Just to remind you, we transferred our holiday end of May/beginning of June (can't remember now!!) FC did not honour our free child place and our new holiday cost £1,000 extra.

FC said this morning they will not offer compensation to those who have already transferred before the announcement. However, she did say that we should e-mail or write to customer services and they will consider it (oh yeah!!).

Feel really sorry for those who are still without a holiday and it is absolutely right that you are getting compensation. However, I do feel that FC should give those who transferred compo. We booked and had a contract with FC 16 months ago. It is not our fault that they mucked up!!

The Wilson family are talking about a joint action and I am quite happy to go in with them - anyone else want to join? I suppose we really need to find out if legally we are entitled to compensation (morally, we know we are, but FC do not seem to have morals!!).

Anyway, I have e-mailed FC with my claim and I shall let you know when and if I get a reply. Keep smiling everyone if you can.
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Hi,

You should be getting £150 per person including free child places and 20% compensation back.

Hope this helps. You can now book somewhere much dearer like me!!!!

Paula
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came home from a fantastic night out on fri at a lovely greek restaurant logged on to computer to wish all travellers a fab holiday and saw all this first thought have another drink and another !!! spent rest of night complaining to hubby who just said don't worry will get it sorted in morning !! went into fc at 930 staff there knew nothing they thought they were gonna have a quiet day what with the footie being on ! girl in shop lovely and very helpful looked for alternatives for us and gave us phone numbers manageress was rubbish told us because we had booked on line it wasn't there department and not up to them to sort out after 2 1/2 hours came away . They said to ring the crisis line we could get a refund plus 10% compensation and up to 150 per person to put towards another fc holiday they would not honour my free child place! spent the rest of the day with our neighbours (who we are going away ) with on line trying to sort out alternatives .Finally at 8ish that night we booked 5 star in dominican republic with thomsons rang fc crisis line today bout an hour wait asked for my money back and 10% compensation being sorted this week .lucky for us we had 6 weeks to play with so not as desperate as some. just remember you do not have to rebook with fc there are holidays available with other travel agents as for 600 pound combined family money towards new holiday that doesn't even cover my free child place ! whatever you decide to do hope you all have a good holiday eventually now i just have to sort out injections malaria tablets and hope there isn't a hurricane :?
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Ok have just come back from travel agents. They had recieved an email today saying Kos abc not opening.

Have re-booked for Aqua Fantasy in Turkey on 28th Aug. they gave me 10% back plus £150 comp per person. So am a bit happier now
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carolyn1st
i have been on the phone to first choice this am . and no they wont give us any compo or extra to pay for our new holiday, as we cancelled in may after the bbc1 program, i dot think this is fair as when we changed they would not give us compo as they said it would open on july 1st, but now it hasnt its a different story, i dont think its fair that people who booked in the last couple of months are getting a better deal than we did and we booked a year ago and had paid in full for our holiday by april .
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