good points -
i upgraded my car from economy to convertible before we left and was told it was £90 when i got the email convermation it was £195 i phoned up to a uk call centre and was told i should be 195 and the man i spoke to had made a mistake, i kicked off and they honoured the £90 that to me is great customer service
we were flying when the postal strike was in full flow with no sign of an end they phoned to tell us to pick the tickets up at manchester airport on the day - i was worried but they were there as they said
cheap as chips! no one can beat them on value
both flights on time
free drinks including alcahol
bad points -
you can't book flight only - you can only book fly/drive or fly/drive/hotel or just fly/hotel - you need a car in florida though
because of the above and because there was a full plane on our outgoing flight there was a 2 hour queue at the car rental place (dollar)
very bad point -
the plane we flew both ways was a boeing 747 - all well and good i tought untill we got on after noticing there were no tvs in the headrest in front i sat down and looked around and saw where somone had scratched "07" into the plastic near the glass there were other scratches too due to a lot of use - then i saw somthing that i had never seen on a plane in all my life ASHTRAYS i was shocked i asked one of the cabin crew how old the plane was she told me at least 20 but no to worry as they last for years - i was worried but we got there so thats all that matters really
on the way back as we borded i asked a different cabin crew member how old the plane was she told me 30 years old - it still had the same fittings and ashtrays i later found iut it was the same plane and that TCD use the same plane for manchester to sandford flights for every trip once a day one way but she told me the one we were on was gouing to be used for iceland trips i think thats what she said or sold to an icelandic airline or somthing and that TCD were going to use 767's instead for the manchester/sanford trip. A smaller plane i asked if they were to have tv's in the headrests she said no and all the TCD planes that had that feture had now been sold off (so no more tv's in headrests ever)
one our return flight i mentioned to the cabin crew member about one of the staff we had on the flight inbound. she asked me her name, i said i didnt remember it - "the reason i ask if that there were a lot of redundancies on wednesday and she may have been one of them" she told me (that wednesday she meant was 31/10/07) why the redundancies i thought?
since flighing with TCD found out they buy BA's decommisioned planes
overall TCD got me to florida and we had a great time - would i fly TCD again? probably not - cheap is good but cheap and nasty isnt.
Simon 25 uk